Samantha Oschmann | Page 2

I came in to get all 4 tires fixed and they only did 2 I came back for them to put air in the 2 tires they didn't fix 10 times since I had my appointment you would think they would say I guess those tires a came back for them to put air in the 2 tires they didn't fix 10 times since I had my appointment you would think they would say I guess those tires are loosing air can we fix them for you but nope I was a bother if you fixed it the first time I wouldn't be missed now I'm never getting any work done there if I need it or buy another car from a Chevy dealership ever and especially when I left the garage a worker said he was walking faster than I was driving now how's that for customer service I give a negative 10 star More

by JSTECKMANN Verified Customer Verified Customer

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Boucher Chevrolet provided excellent, efficient, and professional service when I came in to have my Buick Enclave serviced professional service when I came in to have my Buick Enclave serviced More

by Chris H Verified Customer Verified Customer

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Sam processed everything just fine, but she doesn't know her product line very well. When I made the appointment to have the clearance light under the driver's side running board looked at. She asked me if her product line very well. When I made the appointment to have the clearance light under the driver's side running board looked at. She asked me if this was an aftermarket item. I said "No, it was a $1,500 option. She asked me the same question when I dropped off my truck. After the truck was looked at and identified that the LED running board light would have to be replaced, She couldn't give me a definitive answer as to when the part would be available. Recommendation, know your product line, because your customer will for sure. More

by TOPKLUG Verified Customer Verified Customer

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Was very accommodating to get my truck in for service. No BS pricing was presented before the service. No BS pricing was presented before the service. More

by kc9ffh Verified Customer Verified Customer

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The customer service is awesome Nate always takes care of me and I'm grateful for his Expertique in keeping me informed about my vehicle. me and I'm grateful for his Expertique in keeping me informed about my vehicle. More

by Moyearquavian Verified Customer Verified Customer

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James and crew are the very best in the world. I am a very old customer and am treated like a lady!! I am a very old customer and am treated like a lady!! More

by jeanettestimpert Verified Customer Verified Customer

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Always a friendly staff that explain the problems with the car in service department and the entire dealership is friendly to work with the car in service department and the entire dealership is friendly to work with More

by KFERSCHL Verified Customer Verified Customer

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Done in a timely manner. Enjoyed the video sent of my truck being looked over. Enjoyed the video sent of my truck being looked over. More

by doug Verified Customer Verified Customer

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Never got call back when part came in as I was told I would by Sam. The check engine light has never come back on either? Is the Watergate really the problem? Was the wastegate for my 2017 chevy cruse would by Sam. The check engine light has never come back on either? Is the Watergate really the problem? Was the wastegate for my 2017 chevy cruse ever develiered? Who knows ,certainly not me. I feel bad for the dealership and the 3 Uber trips that paid for but never got to fix my car. I was already to drop the 700 to 800 for the repair. I guess you did not want my money More

by alroeder Verified Customer Verified Customer

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I've never had an issue with the service done on my vehicle, always done right and when promised. Thanks! vehicle, always done right and when promised. Thanks! More

by STEVENTREMBLAY Verified Customer Verified Customer

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