Samantha Perez
Samantha Perez at Ed Morse Cadillac of Delray Beach
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Samantha Perez

General Sales Manager

Ed Morse Cadillac of Delray Beach

2300 South Federal Highway
Delray Beach, FL 33483

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4.3
31 Reviews

Originally from Michigan, I relocated in 2012 to South Florida for new opportunities.

Dealership Experience

4 yrs, 6 mos

Industry Experience

7 yrs, 7 mos

Languages Spoken

English English

4.3

31 Reviews

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31 Reviews of Samantha Perez

April 27, 2024

Dealership Rating
Employee Rating

Building was very clean. My salesperson Alan Berkowitz was very friendly and knowledgeable. I highly recommend this dealership More

by Rokee121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Berkowitz

Apr 29, 2024

Ed Morse Cadillac of Delray Beach responded

We're happy to hear that! We appreciate your feedback and thank you for choosing us here at Ed Morse Cadillac Delray! Ed Morse Corporate Offices

February 26, 2024

Dealership Rating
Employee Rating

I found everyone at the dealership to be very professional, knowledgeable, helpful and friendly. I was particularly impressed by the followup after my vehicle was delivered delivered. More

by miuwcapt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 27, 2024

Ed Morse Cadillac of Delray Beach responded

We're happy to hear that you had an excellent experience! We appreciate your feedback and thank you for choosing us here at Ed Morse Cadillac Delray! Ed Morse Corporate Offices

January 29, 2024

Dealership Rating
Employee Rating

Great experience. Alan and Gabe went above and beyond in locating the exact XT4 I had in mind. Mike from the Finance Department streamlined the transaction, making it More

by vanwyk.beth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Berkowitz

Jan 30, 2024

Ed Morse Cadillac of Delray Beach responded

Thank you for your positive feedback! We're thrilled to hear that Alan and Gabe provided exceptional service in finding the exact XT4 you had in mind. We're also glad to know that Mike from the Finance Department made the transaction hassle-free for you. We appreciate your recommendation and look forward to serving you again at Ed Morse Cadillac of Delray Beach! Ed Morse Corporate Offices

November 21, 2023

Dealership Rating
Employee Rating

We leased a 2023 XT6 from Ed Morse last year and returned this year for a 2024 XT5. Our sales rep, Alan Berkowitz, was very helpful and knowledgeable about the car's features, just as he was with the XT6 la More

by ibrandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Berkowitz

Nov 21, 2023

Ed Morse Cadillac of Delray Beach responded

We are so pleased to hear of your great experience with Alan, Samantha, and Michael! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

July 15, 2023

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Employee Rating

My experience was top notch. My sales associate Cristian was personable, knowledgeable, efficient, and charismatic. I’m addition, the manager Samantha was welcoming and so helpfu More

by Adriana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Meza

Jul 17, 2023

Ed Morse Cadillac of Delray Beach responded

We are pleased to hear of your great experience with Cristian and Samantha! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

July 03, 2023

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Employee Rating

My husband and I had the best experience ever, while doing a new lease at Ed Morse Cadillac Delray. Chris Trombley, Samantha Perez, Jason Nadler and Haz understood all our needs, found the perfect car f More

by leticia1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lynton, Chris Trombley , Jason Nadler and Haz

Jul 05, 2023

Ed Morse Cadillac of Delray Beach responded

We are so pleased to hear of your great experience with the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

June 27, 2023

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Employee Rating

I have bought and serviced our cars from this dealer for over 20 years and always had good experience with sales and as importantly the Service Department More

by Richard.Hazard
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alan Berkowitz, David Silverman

Jun 28, 2023

Ed Morse Cadillac of Delray Beach responded

We are so pleased to hear of your great experience with the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

June 12, 2023

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Employee Rating

LOVE THIS DEALERSHIP! ! Paul, Jason, Samantha, and Francois were exceptional in the services they provided! I drove almost 5 hours to this dealership and it was worth every More

by kimsemail37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Betteridge , Jason from Finance and Francois from detailing

Jun 12, 2023

Ed Morse Cadillac of Delray Beach responded

We are pleased to hear of your great experience with the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

June 05, 2023

Dealership Rating
Employee Rating

Let me start out by saying I have no relationship to any one in this dealership or to any one in the automotive business. I am in the mortgage business and have been for 30+ years. There is NO conflict of i More

by gregoryhayden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 06, 2023

Ed Morse Cadillac of Delray Beach responded

Greg, Again, we apologize for any misunderstanding that the over-mileage and damage costs would be included in our deal. As discussed, we honored your GM employee discount and structured a fair and transparent deal at every step. Please contact our General Manager, JamesLanzaro@edmorse.com to discuss this matter further.

Jun 07, 2023

gregoryhayden responded

There was no misunderstanding when you tried to bump me 25 a month 3 days later. I was going to let the mileage thing go and just pay the 438 myself but then you tried to play games with the payment. Let me repeat no residuals or rebates or incentives changed per 2 other Cadillac dealers in the area and I called GM directly. You chose to do this out of spite since I put a 1 star review earlier. You could of fixed this and had a sale and you chose not to. Purchased a GMC and very happy.

April 21, 2023

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Employee Rating

7 service visits and 7 months of aggravation with our brand new Cadillac that we purchased from this store. The sales manager Samantha Perez suggested the solution to our issue is to do a voluntary repo. More

by Alexander Bono
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 24, 2023

Ed Morse Cadillac of Delray Beach responded

Alexander, As previously discussed with you, we've had our master Cadillac technician along with a service representative from Cadillac evaluate your vehicle and both parties have been unable to find any issues. We'd be happy to help you trade out your current vehicle if you are not satisfied, however, we are unable to identify any addressable service issues with the car.

Apr 24, 2023

Alexander Bono responded

Please explain how each visit the vehicle had an active DTC? Codes are not produced by “tire brand”, “crown in the road”, or “how the vehicle is supposed to operate”. I would never give this store the privilege of selling us another vehicle with the way your management (Samantha Perez) talks to customers. She is single handily the reason we will never step a foot through your doors again. Cody has been amazing throughout the sales process, KC has been the biggest help with all visits, Armando is the best asset to your store and makes the customers feel like the dealership has their back.

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