Sami Bassilios

Thanks Nanette for helping to get the best deal and successfully resolving pre and post sale queries. Appreciate the methodical no-non-sense approach to sales. Wish you the best! successfully resolving pre and post sale queries. Appreciate the methodical no-non-sense approach to sales. Wish you the best! More

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I really like my car I enjoy it and it's much such room I love my car. This is the second time I purchase a car love my car. This is the second time I purchase a car More

by MAGGIECOLDSNACKS80 Verified Customer Verified Customer

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Great experience! I will definitely recommend this dealer to friends and family They had the car we were looking for with all the bells and whistles to friends and family They had the car we were looking for with all the bells and whistles More

by JEELIAS Verified Customer Verified Customer

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Everyone was great and very professional. I will definitely recommend this dealership to my friends and family. I really am enjoying my new used car definitely recommend this dealership to my friends and family. I really am enjoying my new used car More

by TASHASLAUGHTER Verified Customer Verified Customer

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Dropped my car and never received call after 2 days. i had to call to check status. promised to call back in 10min not happend. issue fixed but communcation problem. had to call to check status. promised to call back in 10min not happend. issue fixed but communcation problem. More

by cabrerac7 Verified Customer Verified Customer

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First of all I have a really bad credit Dilia and sami help me to have a brand new Dodge Journey it’s 2019 but it’s the last journey blacktop edition I did my home work before I sign and agree to the car help me to have a brand new Dodge Journey it’s 2019 but it’s the last journey blacktop edition I did my home work before I sign and agree to the car I really like it again thank you Dilia and sami it’s one of my dream car god bless stay safe More

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This place is terrible! By no means buy your car from this dealer. They sold me a SRT Challenger that they knew had issues prior to selling it to me. The day I purchased the car it would go through spell this dealer. They sold me a SRT Challenger that they knew had issues prior to selling it to me. The day I purchased the car it would go through spells when it didnt sound the same almost like it was dragging. The very next day I took it to the dodge dealer in Antioch. They tell me the fluids need to be flushed and the oil is at the 60 percent level. I pay out of my pocket for the repairs....mind you this is the VERY next day after I drove the car off the lot. The problem continues so I bring the car back to Dodge in San Leandro they tell me the car is fine and it has no problems. The next day the check engine light comes on so I bring the car back again. Sam in the service dept looks into the car and the car history and tells me this car issues before you bought it. Tells me to drop the car off Sept 10th and to come back in a couple of weeks and the car would be fixed. I return to find my car in the same place I left it with no work done. They tell me Sam no longer works there so they will not honor any of the repairs he promised even though its all documented in there computer system. Sammi Bassilios is the finance manager who seems animate on giving me the worst possible service. They wont even make a realistic compromise! Mind you everything Im saying is backed up by the carfax. All these trips I made to the dealer even the one the DAY AFTER I purchased the car. When you look deeper into the carfax you see the car had the tranny replaced right before they sold it to me and the car failed smog twice right before they sold it to me. The only one that has tried to be helpful is the initial salesperson John Poole but apparently he has no power. Everyone else has been trash to say the least. You think they offered me a rental car when I dropped my car off. NO! You think I got a call letting me know that they couldnt fix the car. NO! I didnt find out the car was just sitting until I came back to pick up what Im thinking is fixed vehicle! Im hearing they want to become like a Dodge super store DODGE CORPORATE please I beg you DONT DO IT! Just look at there yelp reviews they stay between 2 and 2.5 stars. If something different happens and I get some decent service in the near future I will write back and let you know that they corrected the issue but for now just take one lesson from this post. TRASH TRASH TRASH dealer! More

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My Trip to the dealership was easy and far thanks for all of you work i love my truck and my kids love it as well... of you work i love my truck and my kids love it as well... More

by DONETTACOLLINS Verified Customer Verified Customer

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Dilai Tran and Sami Bassilios were amazing. They were professional and personable during the entire sales appointment. Made the purchase of a second jeep worth while! professional and personable during the entire sales appointment. Made the purchase of a second jeep worth while! More

by kms27 Verified Customer Verified Customer

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Raul Bermudez is great and very thorough in explaining everything about the car and about the sales! He is very accomodating and patient in answering our questions. Thank you! everything about the car and about the sales! He is very accomodating and patient in answering our questions. Thank you! More

by SIGRIDM0910 Verified Customer Verified Customer

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