Sami Williams
Sami Williams at Granger Chevrolet
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Sami Williams

service advisor

Granger Chevrolet

2611 Macarthur Dr
Orange, TX 77630

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4.8
22 Reviews

Dealership Experience

4 yrs

Industry Experience

4 yrs

4.8

22 Reviews

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22 Reviews of Sami Williams

May 04, 2024

Dealership Rating
Employee Rating

Good customer service and friendly staff and let you know if you have any problems while you're vehicle being service. They inspect everything and fast service More

by ms.rhonda4221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

Works with the customer to resolve any issues with the vehicle as soon as possible. Very friendly when customer are asking questions about their car. I recommend Granger Chevrolet team to anyone who need More

by mulhollan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Cole

April 25, 2024

Dealership Rating
Employee Rating

Finally a place I can go and get my car service with knowledgeable, friendly employees. They even made me a cup of coffee. Can’t wait for my next service. More

by Toddbrh
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

April 24, 2024

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Employee Rating

Car dropped off @ 8 technician unable to get to my vehicle. Part has been back ordered for 1 year. Had to reschedule for another day. More

by BROOKE0566
Service Communication
Recommend Dealer
No
Apr 24, 2024

Granger Chevrolet responded

Ms. Bradshaw, I just talked to Sami, and she assured me the part that was ordered for your car in July has arrived and I understand we have an appointment to install it tomorrow morning. I appreciate your patience and understanding with GM backordered parts situation and I hope we can provide faster service in the future. Sami is looking forward to your visit tomorrow morning and my shop foreman Bobby has been instructed to expedite installation. Rick Hanzelka Fixed Operations Director Team Granger Office: 409-883-0438 Cell: 325-669-0479

April 20, 2024

Dealership Rating
Employee Rating

Thank you Shelbie and the granger team to make my first time buying a truck smooth, it was quite an obstacle but they got it done. You want a good salesman that don’t feel like he pushes something down yo More

by Codeysaunders93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelby O'brien , Carson

April 17, 2024

Dealership Rating
Employee Rating

Thanks Sammy ,and Bobby for your great service. I will recommend y’all to all my friends. More

by Joe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 12, 2024

Dealership Rating
Employee Rating

Thank you Shelby and Granger's for making my purchase easy and seamless. The small repair on my hood came out perfect! Everyone was so nice and helpful throughout the entire process. More

by helenfontenot59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelby O'brien

April 12, 2024

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Employee Rating

Great service dept. Went the extra mile to give me a loaner comparable to my current vehicle. More

by codyarkeen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Hurst, Kenneth Pickett

April 10, 2024

Dealership Rating
Employee Rating

Service is perfect. That’s why I keep coming back. People are polite and congenial and the value is what I expect. More

by rick_hanzelka
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Granger Chevrolet responded

Dear Mr. Lizard, Thank you for your kind words. Rick

March 14, 2024

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Employee Rating

I highly recommend Sami in the service department for taking care of my repairs, I really appreciate all of her hard work in getting my repairs done. She keeps me informed on my repair and in my opinion More

by rbcruiser3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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