Samuel De La Pena | Page 10
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
317 Reviews
Write a Review317 Reviews of Samuel De La Pena
September 17, 2022
Everyone I met at Downtown Subaru was helpful and knowledgeable. You have a great team. knowledgeable. You have a great team. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
September 16, 2022
Always accommodating and courteous. I appreciate the time spent to explain services recommended and required to keep my car in working order I appreciate the time spent to explain services recommended and required to keep my car in working order More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
September 16, 2022
Most trustworthy customers advisors, people who have your best interest at heart for everyone they serve. best interest at heart for everyone they serve. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
September 16, 2022
I always love this location. Staff is friendly and professional . Very happy with their Services. Staff is friendly and professional . Very happy with their Services. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
September 12, 2022
Paid for a new key fob a month ago and rep said it would be in in 3-5 days and he would call. A month later and no word. Also called to get a Lyft ride and was on hold for 20 minutes and gave up and paid fo be in in 3-5 days and he would call. A month later and no word. Also called to get a Lyft ride and was on hold for 20 minutes and gave up and paid for my own lyft. More
September 08, 2022
Service department was very friendly and the service was great. Service techs were easy to work with. great. Service techs were easy to work with. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
September 06, 2022
The person we dropped the car off to wanted to tell me I was wrong about the service I was asking for. Even though it clearly states what services are required in the manual. Then when they agreed to do the was wrong about the service I was asking for. Even though it clearly states what services are required in the manual. Then when they agreed to do the correct service they still did it wrong. Tire rotation was not done in accordance with the owners manual. I even asked about reprogramming the tmps for the 5th full size tire. Which they did NOT do! Two weeks later and nobody has done anything. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson , I do not remember the person we talked to
September 03, 2022
Super friendly customer service, fast and accurate results, and convenient location for the East Bay. Highly recommend! results, and convenient location for the East Bay. Highly recommend! More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson

