Samuel De La Pena
Samuel De La Pena at Downtown Toyota-Subaru of Oakland

Samuel De La Pena | Page 10

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

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317 Reviews
not yet
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317 Reviews

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317 Reviews of Samuel De La Pena

September 17, 2022

Dealership Rating
Employee Rating

Everyone I met at Downtown Subaru was helpful and knowledgeable. You have a great team. More

by carnoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2022

Dealership Rating
Employee Rating

Always accommodating and courteous. I appreciate the time spent to explain services recommended and required to keep my car in working order More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2022

Dealership Rating
Employee Rating

Most trustworthy customers advisors, people who have your best interest at heart for everyone they serve. More

by LIZJEFFERSON3045
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 16, 2022

Dealership Rating
Employee Rating

I always love this location. Staff is friendly and professional . Very happy with their Services. More

by mheidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2022

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Employee Rating

Was quoted a 3 hour wait for service and was in and out in less than an hour! More

by mnquattrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 12, 2022

Dealership Rating
Employee Rating

I always trust taking my Subaru here - knowledgeable and good customer service. Would recommend to any friends who also own a Subaru More

by plancas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 12, 2022

Dealership Rating
Employee Rating

Paid for a new key fob a month ago and rep said it would be in in 3-5 days and he would call. A month later and no word. Also called to get a Lyft ride and was on hold for 20 minutes and gave up and paid fo More

by SRABLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 08, 2022

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Employee Rating

Service department was very friendly and the service was great. Service techs were easy to work with. More

by mduensing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 06, 2022

Dealership Rating
Employee Rating

The person we dropped the car off to wanted to tell me I was wrong about the service I was asking for. Even though it clearly states what services are required in the manual. Then when they agreed to do the More

by Jrmkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 03, 2022

Dealership Rating
Employee Rating

Super friendly customer service, fast and accurate results, and convenient location for the East Bay. Highly recommend! More

by mmarzullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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