Samuel De La Pena
Samuel De La Pena at Downtown Toyota-Subaru of Oakland

Samuel De La Pena | Page 32

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

4.7
317 Reviews
4.7

317 Reviews

Write a Review

317 Reviews of Samuel De La Pena

August 18, 2021

Dealership Rating
Employee Rating

Great, brought in for recall service. In drop of car. Was notified ready to pick up. Pick up car. No selling of any service. In and out. More

by john.jbl.le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

August 18, 2021

Dealership Rating
Employee Rating

Thanks for the great service! Appreciate you taking my vehicle and working on it! Also appreciate you getting it done quickly so I could pick it up and get back to work. More

by briansolomon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 14, 2021

Dealership Rating
Employee Rating

I have been customer since 1985 and have purchased 4 vehicle over that time. I have used and recommended down town Toyota service for last 10 years More

by buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh , Kriss Pashinyan

August 14, 2021

Dealership Rating
Employee Rating

The team is reactive and the customer service is above and beyond. Regardless of how busy they are the level of attention and care doesn't get affected. More

by mournir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

August 13, 2021

Dealership Rating
Employee Rating

I didn’t have a reservation but was about to drive to LA and back the next day. Dropped off my car around 7:45am and they still squeezed me in during the day. Everything was great! More

by pissyblue730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

August 12, 2021

Dealership Rating
Employee Rating

Understanding that it is more costly to take my car for repair at the dealer, I used your service because I was afraid of being cheated by other repair shop. After the initial quote was approved(very high) More

by BECKMANCREATIONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 12, 2021

Dealership Rating
Employee Rating

The dealership was very busy that morning! The service managers and service technicians were very professional and efficient in the handling the customers in a timely fashion! Great team! More

by RUCKERPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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