Samuel De La Pena | Page 19

Honest, professional, excellent service, very helpful. I am a repeat customer. I bought ny 2020 Toyota Camry here and returned to purchase my 2022 Rav4 Hybrid. They treated me like a VIP. I am a repeat customer. I bought ny 2020 Toyota Camry here and returned to purchase my 2022 Rav4 Hybrid. They treated me like a VIP. More

by CARLOSMSALAZAR Verified Customer Verified Customer

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I took my Prius to the service department and got a very good service. I will go back again to have my car fixed. good service. I will go back again to have my car fixed. More

by Akhamri Verified Customer Verified Customer

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The service members are very helpful and provide great customer service. I am pleased with the care and attention I receive. customer service. I am pleased with the care and attention I receive. More

by DTIGNO Verified Customer Verified Customer

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Service Mgr called me vehicle ready sending Lyft to pick me up within 30 mins. I waited an hour no Lyft or confirmation. Called Subaru Office again, woman arranged again waited another hour, no Lyft. Called me up within 30 mins. I waited an hour no Lyft or confirmation. Called Subaru Office again, woman arranged again waited another hour, no Lyft. Called Subaru again when she checked she seen text but I didn’t because she keyed the wrong cell phone # and Lyft never came. She apologized and scheduled again then Lyft Text stating Driver cancel.!Then I call again, she checked with Lyft gave me drivers location within a few blocks of my pickup at home. Needless, to say I’m an executive secretary I always double check telephone numbers for accuracy. On the service of my 90,000 Check up great service, only one hiccup my driver side all weather Matt was missing, the Team cleaning vehicle excellent job just forgot to put back in the vehicle. Service Mgr apologized and I received my Matt from the cleaning Team. So needless to say, I’ve owned three Subaru - a 2000 Forester 2006 Forester, and 2013 Outback and all the years this is the first time I experienced mishaps in services render. I have confidence moving forward this just happen to be a onetime mishap. More

by gvflo Verified Customer Verified Customer

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Sam was tremendously helpful and showed me just what needed to be repaired on the car. Patrick we particularly helpful confirming the cost of the repair needed to be repaired on the car. Patrick we particularly helpful confirming the cost of the repair More

by olmec1 Verified Customer Verified Customer

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They have great service have you in and out no later then closing time great timing closing time great timing More

by ANDREWELLIS123 Verified Customer Verified Customer

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It was a great experience and very fast, efficient and helpful. Will come back when my lease ends again. helpful. Will come back when my lease ends again. More

by TINAENSMINGER Verified Customer Verified Customer

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I have purchased many vehicles from Downtown Toyota/ Subaru. I would recommend to my family and friends. Subaru. I would recommend to my family and friends. More

by WIESTSPOON Verified Customer Verified Customer

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I get professional interactions and professional service at a reasonable price. These folks are well trained. at a reasonable price. These folks are well trained. More

by 2campbell.carol Verified Customer Verified Customer

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Great service , great staff, on top of maintenance . Managed timing and additional service in timely manner Managed timing and additional service in timely manner More

by jcpoilevey Verified Customer Verified Customer

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