Samuel De La Pena
Samuel De La Pena at Downtown Toyota-Subaru of Oakland

Samuel De La Pena | Page 22

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

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317 Reviews
not yet
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317 Reviews

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317 Reviews of Samuel De La Pena

February 04, 2022

Dealership Rating
Employee Rating

Courteous efficient timely service with minimum wait time. Pleasant seating available while waiting for automobile More

by Drpam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong

January 31, 2022

Dealership Rating
Employee Rating

I always have a great experience! Everything is well organized, quick, and results are thoroughly explained. More

by reannacouts
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong

January 31, 2022

Dealership Rating
Employee Rating

Loved the customer service I there, very helpful. Guided me through whole process. Great place. More

by Rejan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Quincy

January 29, 2022

Dealership Rating
Employee Rating

Their service is always excellent. They keep you informed of how long the service will take when waiting for your car. Always friendly service More

by kelly.mary.ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong

January 28, 2022

Dealership Rating
Employee Rating

great service here, no hassles, friendly customer great service here, no hassles, friendly customer service, easy to schedule, and glad to have them More

by tiffanim.ordonez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong

January 26, 2022

Dealership Rating
Employee Rating

The service department communicated clearly and did an excellent job replacing the recalled part. I appreciate that they adhere to safe practices regarding Covid. More

by Mask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh

January 22, 2022

Dealership Rating
Employee Rating

Long wait times Samuel is very unconcerned for the customers . No ethics at all. Even if you have an appointment better customer service at other Toyota dealerships. I will not be buying my new car fr More

by 1rsrals22141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vern Chao, Daniel Pena-Marquez

January 17, 2022

Dealership Rating
Employee Rating

Friendly, informative staff; clean, health-conscious waiting area; wifi access. Dealt with factory recall quickly and efficiently. Will be using them for basic maintenance, as well. More

by MILES5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Kirker

January 16, 2022

Dealership Rating
Employee Rating

Always get good service. Not cheap, but they have good coupons each season that helps. More

by leonsaperstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong

January 08, 2022

Dealership Rating
Employee Rating

Call service, good service on phone , easy making am Appointment. Finish on times with Mechanic . More

by NIPSI3732
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vern Chao, Kevin Goh, Patrick Learned , David Jacobs, Danielle Kirker, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong

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