Samuel De La Pena | Page 27
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
317 Reviews
Write a Review317 Reviews of Samuel De La Pena
October 01, 2021
Prompt service; answered my questions; the waiting area is a bit cramped; the remote to the TV could not be found—inexcusable; so to turn down the volume the TV had to be unplugged( the bathroom is upstair is a bit cramped; the remote to the TV could not be found—inexcusable; so to turn down the volume the TV had to be unplugged( the bathroom is upstairs which had be hard to get to when a person has Arthritis/-but the staff is polite; and any work on my car is explained—-been coming here since 2016— More
September 28, 2021
The man who assisted me was friendly, and helpful, service was prompt. Seem like good people. service was prompt. Seem like good people. More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
September 27, 2021
The mechanic provided me a professional , friendly, awesome as well as detailed services. I have excellent experience with them awesome as well as detailed services. I have excellent experience with them More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
September 22, 2021
Great service and very comprehensive plus very attentive and great to deal with. Best experienxe I have had and great to deal with. Best experienxe I have had More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
September 19, 2021
Friendly and courteous staff, quick turn around and thorough work. always a pleasure to drop by, especially if the shuttle is running. thorough work. always a pleasure to drop by, especially if the shuttle is running. More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
September 17, 2021
I think your prices are so outrageous and some of the charges are so unnecessary. The staff (Sam) was great and very patient with me as I crunched down the numbers that made sense for me. I don’t think charges are so unnecessary. The staff (Sam) was great and very patient with me as I crunched down the numbers that made sense for me. I don’t think I’ll be bringing my car back to Toyota and will go to my mechanic who will save me big $$’s in the future. Dealer costs are always going to be so much higher than a private owned mechanic. How many people just give in to what you tell them because they know nothing about cars? More
September 17, 2021
The individual who assisted me was top notch. All staff was very helpful. Facility was clean. was very helpful. Facility was clean. More
Other Employees Tagged: Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
September 17, 2021
There was a complete lack of communication. They kept my car all day and did not let me know what was going on in the time frame promised. It took three calls from me to find out what was happening. Then I car all day and did not let me know what was going on in the time frame promised. It took three calls from me to find out what was happening. Then I went and picked up my car at no charge because no work had been done. More
Other Employees Tagged: Daniel Pena-Marquez , Colin

