Samuel De La Pena | Page 5
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
317 Reviews
Write a Review317 Reviews of Samuel De La Pena
February 04, 2023
Great and fast service, even without an appointment! Thanks to the team for keeping my old car running like new! Thanks to the team for keeping my old car running like new! More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
February 02, 2023
everyone perfect when i go there alleays take my demand and fulfill my demands perfect and fulfill my demands perfect More
Other Employees Tagged: Daniel Pena-Marquez
January 30, 2023
It’s expensive to repair even small parts of car. Wish could be bit cheaper . Wish could be bit cheaper . More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
January 28, 2023
Professional, gave clear explanations for the estimate, called prior to performing any work not included in the estimate, and were honest about work not needed. called prior to performing any work not included in the estimate, and were honest about work not needed. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
January 28, 2023
Easy to make appointments and the service reps are thorough when providing an estimate. They will call before doing any additional work, and they were honest about work that doesn’t need to be done. thorough when providing an estimate. They will call before doing any additional work, and they were honest about work that doesn’t need to be done. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
January 27, 2023
Great customer service. Friendly and helpful staffs to fix my issue, we will definitely come back for service. Friendly and helpful staffs to fix my issue, we will definitely come back for service. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
January 23, 2023
I scheduled a maintenance service on-line for my 2021 Subaru Legacy selected a 10:30a appointment time I waited more than 3 hours for my general maintenance inspection. My issue is why schedule an appoin Subaru Legacy selected a 10:30a appointment time I waited more than 3 hours for my general maintenance inspection. My issue is why schedule an appointment if I’m expected to wait for 3 hours before getting my car serviced the problem could be on-line scheduling but no one offered an explanation for my long wait this is where the car was purchased so taking it there for service seemed the correct thing to do, please advise about alternatives for scheduling service appointments for my vehicle More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
January 23, 2023
I purchased a factory defect, within the 1st month the door had issues. The car runs ok, not smoothly. door had issues. The car runs ok, not smoothly. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson

