Samuel Jay

was not a good experience they basically did a baiting switch on a credit. I applied through. their drive away credit platform. When I showed up at the location that their sales person told me to or the d switch on a credit. I applied through. their drive away credit platform. When I showed up at the location that their sales person told me to or the drive away credit approval they said oh that’s a sister company and proceeded to run my credit all over the map instead of honoring the supposedly famous red McCombs in house financing for all credit levels. It was a disaster, don’t give me wrong. Great sales communication by Abdul and Samuel but really disgusting way of switching from their self promoted We approve anyone marketing to telling me no sir can’t do anything for you unless I trade down to a car that I don’t want. I know I was a tough case with a trade-in and a low down payment, but they didn’t keep their promise they did a bait switch on the credit approval I do not recommend them. You have to be able to trust them and simply cannot do so at Ford McCombs West on route 410 San Antonio. Bill Campbell More

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Friendly eager to help. Louis had a good command of the subject matter and was very accommodating. Louis had a good command of the subject matter and was very accommodating. More

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The dealership was very accommodating in making a deal. They made sure that we were comfortable with the deal and taken care of. Sam did a great job letting us express our concerns and talking to us ab They made sure that we were comfortable with the deal and taken care of. Sam did a great job letting us express our concerns and talking to us about what to expect. More

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Switched my Brand new ford escape with a used accident vehicle. My vehicle was only 2yrs old and still looked and smelled brand new. All their evidence is switch to look like I'm a liar. I'm a 68 yr old vehicle. My vehicle was only 2yrs old and still looked and smelled brand new. All their evidence is switch to look like I'm a liar. I'm a 68 yr old school bus driver. They should be ashamed of what Curtis and Rudeal did to this customer, besides lye to the company. They fixed everything to lead everyone to believe them. I'm still paying on this junk. More

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Eloy was a fantastic sales rep. I had a great experience with him. I knew exactly what car I was looking for and he helped advocate for me to get the best deal possible. I had a great experience with him. I knew exactly what car I was looking for and he helped advocate for me to get the best deal possible. More

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Great experience with Jayden, very attentive, knowledgeable and expedited buying process. Jayden followed up multiple times after purchase to check in too, would highly recommend!! knowledgeable and expedited buying process. Jayden followed up multiple times after purchase to check in too, would highly recommend!! More

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Louis was awesome! Great service from him! He kept us pleasantly occupied. Aside from the general wait time being long, it was a good experience. Great service from him! He kept us pleasantly occupied. Aside from the general wait time being long, it was a good experience. More

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First have to say my sales guy Joe was amazing but when his manager Samuel got involved things went down hill. Samuel was not only arrogant but spoke at me. His attitude had me walk out and not wanting to his manager Samuel got involved things went down hill. Samuel was not only arrogant but spoke at me. His attitude had me walk out and not wanting to go back. I have to say I did go thru with my sale only because of Joe and he made things work and treated me respectfully. I won’t recommend this dealership if you have to deal with Samuel he made this the worse buying experience ever! More

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They work real hard to find the right vehicle suitable to your needs. Excellent service. your needs. Excellent service. More

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He is amazing. He was able to help my wife and I get into a brand new Ford expedition limited! He is really professional and dedicated to helping out his customers! He was able to help my wife and I get into a brand new Ford expedition limited! He is really professional and dedicated to helping out his customers! More

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