Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership Experience
3 yrs, 3 mos
Languages Spoken
English
45 Reviews
Write a Review
45 Reviews of Samuel Papino
Verified Customer
September 28, 2025
Had originally left a 5 star but was called later in the week and told the financing was done incorrectly? Had to resign paperwork and lost the warranty I thought I had. I've discovered a steering column is week and told the financing was done incorrectly? Had to resign paperwork and lost the warranty I thought I had. I've discovered a steering column issue and warped rotors and I've only had the car for 5 days... More
by gwendolyynfore
Other Employees Tagged: Khalid Mirzad
September 27, 2025
The representative provided exceptional customer service and very detailed on the vehicle of choice. If I were to select another Kia I would definitely return there. and very detailed on the vehicle of choice. If I were to select another Kia I would definitely return there. More
by nina_stinson
August 07, 2025
The majority of my sale/process was done online. While the experience itself was generally straightforward and the staff were friendly, I'm giving 1 star for the following reasons: 1. Estimated l While the experience itself was generally straightforward and the staff were friendly, I'm giving 1 star for the following reasons: 1. Estimated lease payment based on the parameters I gave on their website was not offered after credit check and I had the satisfactory required credit score and could not be explained. Was offered $100/mo more originally. Sales person tried to explain it as needing the required down payment but my calculation was first month payment only. It took unnecessary negotiation/prying for them to magically get closer to that monthly price, but still off $20-30/mo. 2. It was not disclosed until after the credit check and agreed upon numbers that it was a demo vehicle (4500 miles) used by the GM that nobody seemed to be aware of until the sale. Very convenient. It was not shown on the listing as a demo vehicle and showed "5 mi" on said listing. It's a lease so I don't care that much but feel like I should have been given an even better offer because it's technically used, moreso because the better number they gave was BEFORE "realizing" it was a GM loaner. 3. Spent 2 hours waiting for the vehicle to be cleaned/ready despite being told to show up whenever the next day. My intent was to avoid all of the unnecessary waiting at the dealership. 4. Post sale nobody (i.e. sales rep) wants to electronically answer a relatively simple question about a possible missing accessory. With this in mind I've sent a complaint to the attorney general with screenshots of the original car listing as "new." More
by nbell
Other Employees Tagged: Shakeeb Akbarzai
March 10, 2025
Terrible customer service, unprofessional, and I would NEVER recommend this dealership to anyone. If you want to experience mistreatment, not be valued as a customer, and ran out the door, this is the pla NEVER recommend this dealership to anyone. If you want to experience mistreatment, not be valued as a customer, and ran out the door, this is the place to be. More
by Chai
Other Employees Tagged: Shakeeb Akbarzai
February 02, 2024
My experience was pleasant with the exception of the excessive waiting time to see the financial person. according to my watch it was over an hour. excessive waiting time to see the financial person. according to my watch it was over an hour. More
by madlad03
Other Employees Tagged: Jan-Michael Hightower
January 31, 2024
They took the time to show me multiple different vehicles until I found the one that I bought. until I found the one that I bought. More
by epleeds
Other Employees Tagged: Duval Cassell, Bryant McGaughy, Jan-Michael Hightower
January 30, 2024
great sales experience, could speed the process up a bit, but happy overall. thank you. but happy overall. thank you. More
by tom@kiblin.com
Other Employees Tagged: John Sasso, Duval Cassell, Bryant McGaughy, Shakeeb Akbarzai, Khalid Mirzad , Mark Cerrado, Alex Stevens, Sopele Togba, Thomas Yawson
January 04, 2024
Great selection, knowledgeable staff, low pressure sales and financing. The paperwork process took some time, but we were in and out within four hours. and financing. The paperwork process took some time, but we were in and out within four hours. More
by jesse.a.Herrmann
Other Employees Tagged: Michelle Bolden
Dealership Inventory (297 Vehicles)
