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Sanchez Eric
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19 Reviews
19 Reviews of Sanchez Eric
April 13, 2019
No title Collin Respondek was very friendly and did an excellent job explaining what service they would be doing including estimated costs and wait time . We w Collin Respondek was very friendly and did an excellent job explaining what service they would be doing including estimated costs and wait time . We were very surprised when the job finished earlier than expected. Great job Collin thank you More
by No name
Other Employees Tagged: Collin Respondek
Helpful 
March 10, 2019
Professional and Courteous The service staff was respectful, polite, and demonstrated high professionalism. I would recommend dealer to friends and family. The dealership was al The service staff was respectful, polite, and demonstrated high professionalism. I would recommend dealer to friends and family. The dealership was also very clean presentable. More
by jtroutt
Other Employees Tagged: Gerardo Martinez Jr, Tarquennis Payne, Matthew Kosub, Daniel Berger, Valle II Michael
January 02, 2019
Worst experience I've had Worst experience I have ever had with a service department to start no one answered the phone the multiple times I called I set up an appointment with Worst experience I have ever had with a service department to start no one answered the phone the multiple times I called I set up an appointment with loaner but when I get there they have none I have issues with a 51,000 SUV I just bought still have paper tags on it and I get jerked around More
by 2015cadillac
Other Employees Tagged: Frank napier
August 24, 2018
Great experience in a service Department I went in for an oil change and a popping noise in my steering column. At first, they weren’t able to do both in one visit due to their workload. I I went in for an oil change and a popping noise in my steering column. At first, they weren’t able to do both in one visit due to their workload. I was surprised after the oil change that Eric in Service made room for me after speaking with the manager. They fixed the steering issue and even got me a loaner vehicle. I have been in my Yukon for two days now and it drives better and I no longer have the popping sound. It’s so nice to be able to take your vehicle in for service and the dealer get it right the first time! Thanks Eric and Gunn Service department for taking great care of me. More
by Jeremy Fuller
July 27, 2018
Very professional. When I pulled up I was greeted Very friendly. I express the reason why I was there. I was told what was going to be done and the price that was goin When I pulled up I was greeted Very friendly. I express the reason why I was there. I was told what was going to be done and the price that was going to cost they even offered me Water. My vechile was ready on a proper time frame. Eric and Michael were very profesional, and friendly. Great customer service. More
by Barrera,2018
Other Employees Tagged: Valle II Michael
July 27, 2018
Good experience Guys are very professional, it seemed like everyone in the building spoke to me and made sure I was taken care of, it’s pretty much like that every ti Guys are very professional, it seemed like everyone in the building spoke to me and made sure I was taken care of, it’s pretty much like that every time I come in!!! Definitely get the warm welcome feeling More
by Brooks757
Other Employees Tagged: Matthew Kosub, Daniel Berger, Steve Young, Valle II Michael , Frank
July 20, 2018
Unwanted Services Used their website coupon for a $60 service to include oil, filter, tire rotation. Had to convince them the coupon was there. Got the bill and they Used their website coupon for a $60 service to include oil, filter, tire rotation. Had to convince them the coupon was there. Got the bill and they balanced my tires which I didn't authorize and charged me another $50. Every time I use this dealership service location they try to add on unwanted services. More
by BillJ
May 21, 2018
Didn't fix the problem The AC in my car wasn't working,it was something electric and hard to find. They gave me a loaner meanwhile, they found the problem and they fix it, The AC in my car wasn't working,it was something electric and hard to find. They gave me a loaner meanwhile, they found the problem and they fix it, now is working just fine. I spoke too soon The AC just worked for 2 days and then stop working again. I called the service manager and left a message but didn't get a call back. More
by Laura651
Other Employees Tagged: Valle II Michael
May 15, 2018
Oil Change I stopped by this dealership for an oil change late morning. Clearly they were busy and, as a result, it would be a bit of a wait (90 minutes), which I stopped by this dealership for an oil change late morning. Clearly they were busy and, as a result, it would be a bit of a wait (90 minutes), which , I was okay with waiting for. During my wait I looked at a 2018 Buick Regal and spoke with John Clancy in the Parts Department. Both the car salesman and John, actually all the personnel I interacted with during my visit were professional, friendly and courteous. My service provider indicated other critically needed repairs to my vehicle which I will be back for. My experience at this dealership was very good, I will be back. On a side note, having been directly and repeatedly lied to for fraudulent based sales driven unnecessary repairs I will NEVER go back to Cavender Buick again. Let the "Buyer Beware". More
by Led Zeppelin "Rock and Roll"
Other Employees Tagged: Steve Young, Michael Carroll , Receptionist, and Art.
