Sandra Cruz
Sandra Cruz at Karl Flammer Ford

Sandra Cruz

Service Reservationist

Karl Flammer Ford

41975 US-19
Tarpon Springs, FL 34689

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4.0
11 Reviews
4.0

11 Reviews

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11 Reviews of Sandra Cruz

October 13, 2025

Dealership Rating
Employee Rating

Constantly spamming my phone. Service providers don’t care about customers. They scheduled a recall, came to house and told me it was done, but they didn’t actually do anything an More

by demendenhall823@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Meghan Purvis, Rob Bender, Eric Bittner, Robyn Brandl, Taylor Ray , Dale Krutzik, Robert Romero

July 12, 2025

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Employee Rating

Friendly, helpful, professional. knowledgable, balanced, understanding. 100% more, more, more, more, more, more, more, more! More

by hdrummerjames1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meghan Purvis, Rob Bender, Eric Bittner, Robyn Brandl, Taylor Ray , Dale Krutzik, Robert Romero

May 31, 2025

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Employee Rating

Rob and his service team are amazing. I bring my 3 trucks to him from Tampa. Thanks Rob, always appreciate the great service. More

by Sonik0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Bender

August 03, 2024

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Employee Rating

Friendly courteous knowledgeable courteous do what they say they are going to as far as sales and service More

by Chris reh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meghan Purvis, Rob Bender, Robyn Brandl, Taylor Ray , Hailey Baker, Chris Collich, Serena Diffenderfer, Robert Romero

August 03, 2024

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Employee Rating

Took 3 days and no rental car. I know they were short handed and. If they could not get to my truck. I would have brought it back another day More

by M16D
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meghan Purvis, Eric Bittner, Robyn Brandl, Taylor Ray , Chris Collich, Serena Diffenderfer, Dale Krutzik, Robert Romero

November 15, 2023

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Employee Rating

Great shop to work for, great people, able to get cars in and out in reasonable time More

by hbullardbmwfl93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Bender, Eric Bittner, Robyn Brandl , Angelo Cardinale, Chris Collich, Art Coster, Serena Diffenderfer, Taija Hoover, Jordan Kane

May 26, 2023

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Employee Rating

Wonderful, customer service great, very knowledgeable in auto mechanics. Finding the right solutions for customers More

by mel.wilder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meghan Purvis, Rob Bender, Eric Bittner, Robyn Brandl, Taylor Ray , Chris Collich, Serena Diffenderfer, Dale Krutzik, Robert Romero

February 25, 2023

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Employee Rating

Very courteous ready to help you always informative nice follow up cal the next day More

by Evelyn Chorba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2023

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Employee Rating

My service was great. They had me out in no time. Robyn was very helpful and always smiling More

by PATCOOPER55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Bender, Robyn Brandl

September 28, 2022

Dealership Rating
Employee Rating

People wwwere exceptionally courteous and very helpful. was very satisfied with those I dealt with. More

by Cmerrionchris
Recommend Dealer
Yes

Other Employees Tagged: Dale Krutzik

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