Sandra Monson | Page 24
Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
271 Reviews
Write a Review271 Reviews of Sandra Monson
June 29, 2019
My. Vehicle service Sandy always takes care of my car each time I come in for service . I live in Los Angella most of the time but wait to service my vehicle until I am i Sandy always takes care of my car each time I come in for service . I live in Los Angella most of the time but wait to service my vehicle until I am in the Palm Springs area as I km comfortable with the service staff at BMW of Palm Springs. More
June 02, 2019
Excellent service The service writer checked me on and all services were performed in less than a day. Car was cleaned and any questions were answered fully The service writer checked me on and all services were performed in less than a day. Car was cleaned and any questions were answered fully More
May 16, 2019
Great customer service! Love BMW Palm Springs!!! If I didn’t have Sandy there at the front desk I would be lost. Sandy is so nice full of information and has your back. Love BMW Palm Springs!!! If I didn’t have Sandy there at the front desk I would be lost. Sandy is so nice full of information and has your back. More
May 16, 2019
Service Excellent reaction and resolution to a difficult issue. Sandra should be recognized for her astute handling of my predicament. She was professional an Excellent reaction and resolution to a difficult issue. Sandra should be recognized for her astute handling of my predicament. She was professional and thorough in researching the issue and in resolving it. She is an asset to your dealership and retained my business. More
April 08, 2019
Good Experience Excellent customer service. First time with this dealership. Service staff greeted and made contact. Service was done well and within the specified ti Excellent customer service. First time with this dealership. Service staff greeted and made contact. Service was done well and within the specified timeframe. Close out process was quick and smooth. More
Other Employees Tagged: Stan Sterling
April 03, 2019
Excellent service! Fantastic service from the staff, quick turnaround on my oil change, and overall great experience. My car was washed and I was treated well by Bryan a Fantastic service from the staff, quick turnaround on my oil change, and overall great experience. My car was washed and I was treated well by Bryan and Sandra. Highly recommended! More
Other Employees Tagged: Bryan Gacayan
April 01, 2019
Great dealership! My advisor Sandie is very helpful and personable. I enjoy working with her very much. I love that you give me a car wash and check everything on the c My advisor Sandie is very helpful and personable. I enjoy working with her very much. I love that you give me a car wash and check everything on the car every single time I visit More
February 11, 2019
Customer Service Amazing! Sandra!! Thank you! I will be returning because you! It’s hard to find great customer service these day and Sandra the one in million that still cares Sandra!! Thank you! I will be returning because you! It’s hard to find great customer service these day and Sandra the one in million that still cares about people! Thank you More
February 06, 2019
BMW of Palm Spring Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no ti Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no time. More
January 30, 2019
Ripoff repair prices and always try to get u ri spend more In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer as too pricey. I go to europen auto in pd. Half the price Also. Get a cashier. Certainly u can afford one w ur eccessive service pricing. I have never been to a dealer where u pay the service writer More