Sandra Van Hook
Sandra Van Hook at Kelly Ford

Sandra Van Hook | Page 14

Business Manager

Kelly Ford

776 Magnolia Avenue
Melbourne, FL 32935

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4.8
449 Reviews
4.8

449 Reviews

Write a Review

449 Reviews of Sandra Van Hook

June 03, 2020

Dealership Rating
Employee Rating

Phil listened to what I had to say and did not use high pressure tactics. He showed me several options for trucks and for financing. More

by David C
Recommend Dealer
Yes

Other Employees Tagged: Phil Pettus

Jun 04, 2020

Kelly Ford responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. The Kelly Ford Team

May 31, 2020

Dealership Rating
Employee Rating

Omar, Andre, and Sandy made the entire buying experience a true pleasure. No drama or theatrics, just a group of great people doing everything possible to find their customers the best deal available. I wou More

by RON555BRAVO
Recommend Dealer
Yes

Other Employees Tagged: Omar De Jesús, Andre Mannain

Jun 04, 2020

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Kelly Ford Team

May 27, 2020

Dealership Rating
Employee Rating

Repeat and Repeat This is the 4th vehicle we have purchased from Phil, aka Dr. Phil and Kelly Ford. Phil is easy going and is a no pressure salesman. He always treats u More

by Jake N Mitzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Pettus, Casey Tucker, Cheryl Shaton in the insurance office.

May 29, 2020

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Kelly Ford Team

May 26, 2020

Dealership Rating
Employee Rating

All of the sales representatives were very friendly and helpful with expediting the paperwork after the sale. I was in and out in about 2 hours. More

by Tmartin
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bowers

May 29, 2020

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Kelly Ford Team

May 26, 2020

Dealership Rating
Employee Rating

Omar and the staff at Kelly Ford are amazing!! I am so happy with the whole process and am in love with my new car!! Thank you!! More

by Stacia718
Recommend Dealer
Yes

Other Employees Tagged: Clayton Flynn , Omar De Jesús

May 29, 2020

Kelly Ford responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. The Kelly Ford Team

May 24, 2020

Dealership Rating
Employee Rating

Justin, Valerie and Sandra were excellent professionals. Also having the Allstate rep on site was so helpful. Valerie listened. Justin great at helping us set up the car. More

by Coprstar
Recommend Dealer
Yes

Other Employees Tagged: Valerie Donaldson , Justin Decker

May 29, 2020

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Kelly Ford Team

May 18, 2020

Dealership Rating
Employee Rating

Great staff Great experience even though in the end we were not able to purchase a new vehicle. The staff tried as hard as they could it was just not meant to be. More

by Michael500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bowers

May 21, 2020

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

May 14, 2020

Dealership Rating
Employee Rating

First time buying a new vehicle! Damian, Justin and Sandy made my first experience buying a new car enjoyable and free of any negative stereotypes dealerships are associated with. The More

by Joshua Hepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Decker, Damian Hall

May 15, 2020

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience, Joshua! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Kelly Ford Team

May 05, 2020

Dealership Rating
Employee Rating

Andre was amazing from being in Ft. Lauderdale and trying to purchase a car 2 hours away can be even more stressful than normal but he made it so simple very straightforward and not pushy at all like most ca More

by ally8425
Recommend Dealer
Yes

Other Employees Tagged: Andre Mannain

May 06, 2020

Kelly Ford responded

Hello Ally, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Andre was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, The Kelly Ford Team

May 03, 2020

Dealership Rating
Employee Rating

Very happy with the purchase of my 2020 Ford Ranger. Got exactly the trim and color I was looking for. Salesperson Carrie States was an absolute pleasure to work with. No pressure and very upfront about my More

by Fast Eddie
Recommend Dealer
Yes

Other Employees Tagged: Carrie States

May 06, 2020

Kelly Ford responded

Eddie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Carrie was able to provide you with such exceptional service. Enjoy your new 2020 Ford Ranger! Best, The Kelly Ford Team

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