Sandra Van Hook | Page 15

Just bought a beautiful Cadillac with Justin at Kelly ford in Melbourne. They worked around my extensive work schedule and even stayed late to help me out! The service was awesome as my previous vehicle ford in Melbourne. They worked around my extensive work schedule and even stayed late to help me out! The service was awesome as my previous vehicle was also from Kelly ford. I will be recommending Justin to any and all family and friends looking for a new vehicle he is definitely an asset at Kelly ford. Thanks again Justin you rock!!! More

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Positively positive with a purchase on a whim Transaction went smoothly; took longer than we had hoped, but overall we are very satisfied by the professionalism and treatment we received at Kelly Transaction went smoothly; took longer than we had hoped, but overall we are very satisfied by the professionalism and treatment we received at Kelly Ford. More

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Probably the best car buying experience we ever had! No pressure on us but almost like they were taking everything we asked for and doing above and beyond to make the sale easy for us. pressure on us but almost like they were taking everything we asked for and doing above and beyond to make the sale easy for us. More

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New Truck We were looking for a new truck. Omar De Jesus sent individual videos of options we might like and we found an exact match to what we were looking for We were looking for a new truck. Omar De Jesus sent individual videos of options we might like and we found an exact match to what we were looking for. Sandy Smith worked to get us great financing. We are so pleased and happy with our purchase. Everyone at the dealership was professional and pleasant and the experience was so positive. I will definitely recommend this Ford dealership to my friends and family. More

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Ford F150 Very knowledgeable sales person, gave plenty of financial options and helped me get the best deal for me. Helped get my new truck into my existing po Very knowledgeable sales person, gave plenty of financial options and helped me get the best deal for me. Helped get my new truck into my existing policy without trying to push for new policy or new contract. Financial person gave a different extended warranty option but no pushing tactics! More

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Best Car Buying Experience Ever! Online efforts paid off big-time. Before I even got to this dealership, looking for a very specific vehicle, the salesperson had researched the inven Online efforts paid off big-time. Before I even got to this dealership, looking for a very specific vehicle, the salesperson had researched the inventory and had a vehicle waiting for me to see. She even sent me a video. I'm pretty picky, but everyone with whom I interacted seemed determined to meet my needs and make sure I was happy with my experience. Would definitely recommend this Ford dealership. More

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It was a wonderful experience! No typical game that most dealerships play, with the bargaining! Positive we got the best price and lobe our vehicle. There was no rush to put us in something to make a dime, dealerships play, with the bargaining! Positive we got the best price and lobe our vehicle. There was no rush to put us in something to make a dime, rather took time to find what we wanted and what would be best for our family. Smooth and dare I say, enjoyable experience. Ask for Carrie States! More

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Lindsay is a very lovely respectable woman. She helped me through a process I thought would be impossible for me. She’s very sweet and knowledgeable in her field of finance. through a process I thought would be impossible for me. She’s very sweet and knowledgeable in her field of finance. More

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Professional, friendly, attentive and efficient. This is the second vehicle purchased at Kelly Ford since we relocated to the Melbourne area. We purchased a 2017 Ford Explorer for my wife. After rece This is the second vehicle purchased at Kelly Ford since we relocated to the Melbourne area. We purchased a 2017 Ford Explorer for my wife. After receiving outstanding service during the sales process and from the Service and Body Shop Depts. after the sale, it was a “no-brainer” that we return to Kelly Ford to replace my vehicle. Our salesperson was Paul Musso. Paul patiently reviewed features of several used pickup trucks that was under consideration. Mr. Musso displayed a good working knowledge of the inventory, each vehicle’s pros and cons and was patient to allow us to make the best selection. We decided on the 2019 Ford Ranger. The next step was negotiating the terms of the sale. Again, Mr. Musso, with assistance from Mr. Ryan Kurtz, Sales Mgr., worked hard to come up with terms that fit our budget. They thoroughly explained the features of owning a Factory Certified vehicle. Next, document signing. Now understand, by this time we had spent close to 3 hours at the dealership. Ms Sandra Smith conducted the final process of signing the sales documents. This process is never fun but Ms. Smith somehow managed to make this step painless. While we were signing the docs, our Ranger was being cleaned and clear coated. When the process was over, the Ranger was waiting for us. It has been our experience that Kelly Ford (Sales, Service and Body Shop) are not set-up to disappoint. Everyone that we came into contact with was professional, friendly and efficient. Having said that, my wife and I whole heartily recommend Kelly Ford for your next automobile purchase. More

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Above and Beyond! I want to thank Andre Mannain for all his efforts to get me into my new vehicle. He and the entire staff to Cheryl who helped me get my insurance swit I want to thank Andre Mannain for all his efforts to get me into my new vehicle. He and the entire staff to Cheryl who helped me get my insurance switched over all the way to the end with the financing department. Outstanding. Andre was very patient with me and walked me through step of the process, even after I walked out the first time, he kept working on the deal and he figured out a way to make it work for me, so I came bake in to complete the purchase. I am very happy with the quality of service I received from Andre and the entire team at Kelly Ford. Than You !! More

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