Sandra Van Hook | Page 17

Excellent, Responsive Emergency Service & Friendly Staff! I needed a critical repair while traveling. My Pup, Sonny, was with me. Everyone pulled together to get the job done and us back on the road. Pete I needed a critical repair while traveling. My Pup, Sonny, was with me. Everyone pulled together to get the job done and us back on the road. Pete (the Technician) had to fabricate the necessary brake part, install and test it. Backed up by Sean, the Service Manager and DJ, the Service Advisor (and the whole Team there) we were back on the road with happy memories of everyone at Kelly (including others who stopped to admire Sonny -- a gregarious, but well mannered Golden Retriever. Although we had to drive all night to make our appointed destination, the work Pete and the Kelly Team did performed flawlessly. More

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Great car buying experience again! I purchased a vehicle in December, 2018 and knew from that experience when i needed another vehicle I would be back. Six months later, July 2019, I ne I purchased a vehicle in December, 2018 and knew from that experience when i needed another vehicle I would be back. Six months later, July 2019, I needed another vehicle and there was no question that I would go back to Kelly Ford and Phil Pettus. Phil worked with us, no pressure, and got us a price we could afford. The Kelly Ford team is amazing and second to none. Stop by and see Phil Pettus and enjoy buying your next vehicle. More

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Happy New Ford Owner! Incredibly awesome experience today at Kelly Ford! Ryan, Reggie, Casey & Sandy worked together to make things happen. All were friendly, caring & genu Incredibly awesome experience today at Kelly Ford! Ryan, Reggie, Casey & Sandy worked together to make things happen. All were friendly, caring & genuinely helpful! I was treated to feel like a unique individual not just another customer. The entire staff was pleasant. I’d definitely recommend this dealership to anyone in the market for a new car. More

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High marks Brent and staff were courteous and quick. I had an appointment to get to and they made sure I was out in time. Brent followed up and made sure I was Brent and staff were courteous and quick. I had an appointment to get to and they made sure I was out in time. Brent followed up and made sure I was set. Excellent rating would recommend. More

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Overall a great car buying experience My wife and I bought a “leftover” 2018 F-150 this past weekend. It was discounted substantially and that’s what brought us in. The staff was super fri My wife and I bought a “leftover” 2018 F-150 this past weekend. It was discounted substantially and that’s what brought us in. The staff was super friendly and went out of their way to make us feel welcome and comfortable. Our sales person, Damian Hall, was very professional and did an excellent job showing us the features of the truck. We sat down crunched some numbers and decide we’d trade in one of our vehicles. We were not happy with their initial offer on our trade. We voiced our concern and another gentleman came over and greeted us. In fact had Charlie Algiers-McCarthy not stepped in we would not have left with a new truck. I’d highly recommend working with any them as they were upfront and honest about everything. We then went back with Sandy. She was so sweet and made the experience fun! Looking forward to seeing the staff again when I’m back for the recommended maintenance! More

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Wonderful experience!! Go see them This was the best experience I have ever had buying a vehicle. Phil was knowledgeable, friendly and professional. Definitely the person to go to if This was the best experience I have ever had buying a vehicle. Phil was knowledgeable, friendly and professional. Definitely the person to go to if you need to buy a vehicle. And Sandy Was very knowledgeable, professional and made the paperwork a dream ( I always have very bad experiences with the paperwork people). But not with Sandy. Thank you for having such wonderful people at your dealership. More

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Fantastic quick easy nice Went to look at a Silverado 2015 and our sales representative Brent Slater showed us another truck that was also in our price range, he went above and Went to look at a Silverado 2015 and our sales representative Brent Slater showed us another truck that was also in our price range, he went above and beyond to help us get the type of vehicle we wanted. Deffiantly 100% will go back in the future. More

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Five Stars for My Experience I am a "trust your instincts" person who never bought a car on my own before this experience. Brent Slater was attentive and happy to show and explain I am a "trust your instincts" person who never bought a car on my own before this experience. Brent Slater was attentive and happy to show and explain whatever I was confused by. (He even encouraged me to come back for more learning, which I intend to do.) I ended up with a basic ECO Sport that I love. Sandra made the paperwork/financing easy and quick. The price and service were first-rate. I trust Kelly Ford. More

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Amazing Team. Unlike other dealerships we've visited, Kelly Ford has a relaxed, non pushy atmosphere..... and honest, knowledgeable sales people. Ryan was a big hel Unlike other dealerships we've visited, Kelly Ford has a relaxed, non pushy atmosphere..... and honest, knowledgeable sales people. Ryan was a big help, he answered all our questions and alleviated any anxiety normally associated with car buying. Zeth was also right there helping close the deal. Sandy in Finance was a joy to work with, she is so funny. Likewise, the rest of the Kelly Team were friendly and eager to assist, making our purchase as easy as possible. Thanks Kelly Ford! Highly recommend. More

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Bought a used car Very friendly staff makes sure your satisfied finance dept went out of the norm to seal the deal. Sandra put extra effort in and I was extremely pleas Very friendly staff makes sure your satisfied finance dept went out of the norm to seal the deal. Sandra put extra effort in and I was extremely pleased More

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