Check out Sandra Van Hook's reviews on DealerRater

August 23, 2023

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Employee Rating

Great experience with Hunter and new salesman in training! Will reccomend kelly Fird to my friends! training! Will reccomend kelly Fird to my friends! More

by mkfacey

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter

Helpful 0

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Aug 23, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

August 23, 2023

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Best experience ever while buying a truck! Competent people and friendly/professional atmosphere. Love my Ford truck! Competent people and friendly/professional atmosphere. Love my Ford truck! More

by AF4N

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andre Mannain , DeAnthony Henderson

Helpful 0

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Aug 24, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

August 14, 2023

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Employee Rating

The sale of the car was fine, but there were important issues that were not communicated and/or overlooked when dealing with the down payment and the vehicle registration. issues that were not communicated and/or overlooked when dealing with the down payment and the vehicle registration. More

by sondaygirl12

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Bekkelund

Helpful 0

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Aug 14, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

August 06, 2023

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Employee Rating

David Tucker was wonderful to work with. He listened and fulfilled our needs and even some wants. He gave us good advice and showed us options that saved money while still meeting our needs. He listened and fulfilled our needs and even some wants. He gave us good advice and showed us options that saved money while still meeting our needs. He is a valuable asset to your dealership. More

by LORIK1765

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Tucker

Helpful 0

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Aug 06, 2023 -

Kelly Ford responded

Lori, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

July 21, 2023

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Employee Rating

Always polite and ready to answer questions. Personable and service oriented. Aware of time being valuable and not wasting it. Personable and service oriented. Aware of time being valuable and not wasting it. More

by weber.karen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Bekkelund

Helpful 0

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Jul 21, 2023 -

Kelly Ford responded

Karen, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

July 20, 2023

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Employee Rating

Everyone that I spoke with at Kelly Ford was highly Professional, extremely knowledgeable and willing to help. The atmosphere was like a family thing. Service mgr. Steve Rothe was great. He also was w Professional, extremely knowledgeable and willing to help. The atmosphere was like a family thing. Service mgr. Steve Rothe was great. He also was willing to go the extra mile to help and was an excellent listener which is very important to me. I would highly recommend this dealership to anyone. More

by wmpowless

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Valerie Donaldson, Steven Rothe, Christine Pulice, Eric Frechette

Helpful 0

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Jul 21, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

July 20, 2023

Dealership Rating

Employee Rating

Quick and easy purchase, was given clear payment options and a good trade-in offer. No high pressure tactics from Sales or Finance. and a good trade-in offer. No high pressure tactics from Sales or Finance. More

by reynolds.ray

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Foley

Helpful 0

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Jul 20, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

July 06, 2023

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Employee Rating

Very helpful and professional. Worked hard to make the experience good and accommodate the customer in there needs Worked hard to make the experience good and accommodate the customer in there needs More

by keithwilson3791

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Alligood

Helpful 0

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Jul 06, 2023 -

Kelly Ford responded

Keith, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

July 06, 2023

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Employee Rating

I had a great experience at Kelly! The salesman, Reggie, was a pleasure to work with. Maria was so kind and Sandy was amazing to close the deal. Thank you all for the amazing experienc The salesman, Reggie, was a pleasure to work with. Maria was so kind and Sandy was amazing to close the deal. Thank you all for the amazing experience. You have great employees, Kelly Ford! More

by Wynn122

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Reggie Morton, Maria Muscarella

Helpful 0

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Jul 06, 2023 -

Kelly Ford responded

Wynn, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

July 02, 2023

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Employee Rating

Phil was very good and waited for us to come from Sebastian and really good about getting the truck ready! High level of service and took his time to explain all the details! Sebastian and really good about getting the truck ready! High level of service and took his time to explain all the details! More

by shortw0

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Phil Pettus

Helpful 0

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Jul 02, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626