Sandra Van Hook | Page 40

New F150 Ford Relaxed, low key approach with knowledge of the product made it a pleasure to purchase a new truck. Enough inventory to be able to find the exact truc Relaxed, low key approach with knowledge of the product made it a pleasure to purchase a new truck. Enough inventory to be able to find the exact truck we wanted to buy and a willingness to give a great purchase price. Austin was a real pleasure to work with as well as the support staff assisting in the complete purchase. Their wasn't one person that wasn't friendly and helpful. They answered every question that was asked and showed us how to set up and work the dash features. If service is as good as the sales personnel, I will be in heaven. More

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F1502015 I took my 2013 F150 in for a service and just decided to look at the 2015 F150 and Marc Camelleri help me out so much answering my question on the tru I took my 2013 F150 in for a service and just decided to look at the 2015 F150 and Marc Camelleri help me out so much answering my question on the truck ,and so then I had to take a test drive It was awesome , Marc answer all my question I guess the right way and I ended up trading in my other truck and buying the new one ,And Cheryl Shaton was amazing help me get to know all the buttons in my new truck and helped mu set up my Sirus radio and and all the other things I did not know about the new truck. More

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Great Customer Service Thank you for the great customer service to get me into my new car. Thank you and Sandy for all your hard work getting me into my first new car. Than Thank you for the great customer service to get me into my new car. Thank you and Sandy for all your hard work getting me into my first new car. Thank you again and will recommend Kelly Ford to my friends. Thank you, Dawn More

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Best car purchasing experience! I'm loving my new car! What a great experience I had at Kelly Ford! Everyone I dealt with went above and beyond to make it a pleasant experience! Ron, I'm loving my new car! What a great experience I had at Kelly Ford! Everyone I dealt with went above and beyond to make it a pleasant experience! Ron, Charlie and Sandy all treated me respectfully and with a smile on their faces! Thanks so much! More

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Great First Experience A very friendly and knowledgeable staff made me feel very comfortable purchasing my first car at Kelly Ford. Ron in particular did a great job walking A very friendly and knowledgeable staff made me feel very comfortable purchasing my first car at Kelly Ford. Ron in particular did a great job walking me through the process. More

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Bought 2013 Mustang We arrived at a fair price wrapped up the sale and paperwork easily. Everyone I dealt with was very professional and made the sale pleasurable. We arrived at a fair price wrapped up the sale and paperwork easily. Everyone I dealt with was very professional and made the sale pleasurable. More

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Awesome Servce We received a flyer in the mail and decided it was time to see about a trade-in. Marc was so very helpful, along with the management team. We have a We received a flyer in the mail and decided it was time to see about a trade-in. Marc was so very helpful, along with the management team. We have a fantastic deal on a 2016 Escape, and I love it more each time I drive it. Sandy, you are awesome and you went the extra miles for us, very much appreciated! More

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Very Efficient Service We wanted to test drive a new Focus and had contacted the dealership prior to our visit to let them know when we would visit. Phil had the car ready We wanted to test drive a new Focus and had contacted the dealership prior to our visit to let them know when we would visit. Phil had the car ready to go and the numbers ready, so there would be no delay in understanding the deal. Phil even found some extra rebate money that we were not aware of being available. We were able to get in and out of the dealership without any long delays. The car was detailed and we were given a full tank of gas. We have gotten our last three cars at Kelly, and they really do an excellent job. The people are very friendly, and that makes for a good car buying experience. More

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Car purchase Having just moved to Melbourne in May of this yr from Rochester NY, I was looking for a good Ford dealer with a good service dept, which led me to Kel Having just moved to Melbourne in May of this yr from Rochester NY, I was looking for a good Ford dealer with a good service dept, which led me to Kelly Ford. Started working with Traci Daly in service, and she has been excellent in getting my two Fords taken care of. Had a 06 F150 and needed to trade it on something with less miles and north rust issues. Worked with Marc Camelleri and got us a Cretified 2013 Escape for a great price and a nice dollar for my truck. Never felt any pressure in the sales process, Marc was nice to work with. We then went on to finish up,with Sandra Smith and had a few good laughs while working with her, nice!! All in all one of the best car buying times my wife and I had. I will keep my business with Kelly Ford for as long as we stay in Melbourne!! Great service, great sales, 5 stars in our book!! More

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I have not been a Ford owner in many years- I am now. I mainly dealt with John and his approach convinced me to switch brands. Carlos and Sandy dealt with the financial end of the transaction and as was e I mainly dealt with John and his approach convinced me to switch brands. Carlos and Sandy dealt with the financial end of the transaction and as was expected had their responsibilities to offer me after the sale products- they presented but didn't get "pushy". It was the correct approach for me. The entire transaction was completed exactly as was agreed. If you plan to visit Kelly I would give consideration to asking for John's assistance, clearly explain your requirements, and he will do his best and then some to satisfy you as a customer. More

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