Sandra Van Hook | Page 39

Wonderful experience every time we go back This is the third vehicle I have purchased from Phil Pettus. He is amazing at always finding the right vehicle for my family. My husband and I just p This is the third vehicle I have purchased from Phil Pettus. He is amazing at always finding the right vehicle for my family. My husband and I just purchased a 2016 Ford Explorer and we love it. I would recommend everyone to stop by Kelly Ford and seeing Phil for any vehicle purchase they may b planning. More

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New car purchase Our purchasing experience was outstanding, however, a hiccup was encountered which made the experience more time consuming. Mr Paquet provided us wit Our purchasing experience was outstanding, however, a hiccup was encountered which made the experience more time consuming. Mr Paquet provided us with details on the car we selected to test drive and explained the new technology and safety features. He explained these features in depth and was able to answer our many questions. This information made it possible to determine what features we wanted in our new car. He was determined to ensure that all details were provided to our satisfaction. Mr Amore worked steadily to obtain the car with desired features, including color and interior, that we wanted in the vehicle. Ms Smith explained in detail the financing and warranty and answered follow-up questions with a smile. Ms Shaton provided at least an hour presentation further explaining features and setting them to our specifications. We couldn't ask for more courteous service from all. The one hiccup was Corporate's institution of an on-line DD-214 verification that no one in the dealership had experienced previously. Mr Paquet took it upon himself to obtain instructions so we could complete the process directly on-line and is now the EXPERT on this application for future transactions at this dealership. More

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Giving Customers something to Smile about!!! :) :) Rob Saslow, Charlie Algieri-McCarthy and Sandra Smith are the most amazing people to work with. Thank you all so very much for working so hard and get Rob Saslow, Charlie Algieri-McCarthy and Sandra Smith are the most amazing people to work with. Thank you all so very much for working so hard and getting me in this Brand New Ford Escape. They all went above and beyond to make this work for me. I am truly grateful for the experience and the amount of money I got for my trade in. You 3 ROCK! Thank you all for making me feel like a family at Kelly Ford. I will be sending anyone and everyone that needs a new or pre owned to Kelly Ford so they also can experience this Awesome dealership and the 3 Amazing people I worked with. Keep up the AMAZING job you all do! More

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What keeps us coming back again and again The level of service at Kelly Ford is in one word "Awesome". My husband and I have been repeat customers at Kelly Ford since my first Ford F-150, my t The level of service at Kelly Ford is in one word "Awesome". My husband and I have been repeat customers at Kelly Ford since my first Ford F-150, my two 4 door F150's and my two Mustangs. My husband visited the dealership with someone looking for a car. There was a fantastic Mustang 2009 that was there for less than 3 days and he knew I would love it. He called me and we were back that evening and I was not even thinking about a newer car. Our sales representative Chris Lefevre was fantastic. He went on two test drives with us, answered all our questions and was courteous, personable, not pushy, found out all we needed to know and followed through from the night of the sale to the next day when financing and car needs were attended to. He was by far part of a great team of representatives from start to finish. Again, Love love Kelly Ford for the service and quality of cars that they have. More

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Harold, Susan, and Curtis Harold and Susan where very helpful, respectful, and knowledgeable. We had a very fun time with each of them. And my mother is going to return in a ye Harold and Susan where very helpful, respectful, and knowledgeable. We had a very fun time with each of them. And my mother is going to return in a year and a half to lease another car from Harold. And I would also like to mention Curtis while I didn't spend a lot of time with him, the time I did spend was very pleasant and I learned a lot about all my cars gadgets through him. So thank you very much for allowing my mother and I to purchase a car from the three of them!!!!! More

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Purchase of a new 2015 Ford Focus. Richard and Sandra where very friendly and efficient and did everything to make the visit and purchase of our Ford Focus very easy. All the staff that Richard and Sandra where very friendly and efficient and did everything to make the visit and purchase of our Ford Focus very easy. All the staff that works at Kelly Ford where very friendly. More

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Very Friendly Attitudes Throughout the Dealership Both the Sales Person Greg Kroupa and Sandy Smith were both very personable. It really made the whole purchasing and delivery processes fun. That ta Both the Sales Person Greg Kroupa and Sandy Smith were both very personable. It really made the whole purchasing and delivery processes fun. That takes the "business tension" out of the arena and brings you into the Kelly Family. I have yet to be asked to the Kelly Family reunion. However I will go when invited. It was a completely different purchasing environment when compared to a Ford dealership that was closer to my home. They were morose and seemed like were pressured to "make the sale" Not so at Kelly! It is the start of a great adventure! More

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Always well taken care of at Kelly Ford. I purchased a Focus from Vinny two years ago and made sure to ask for him again this time. He, Chuck, and Jim took their time to help me pick out the I purchased a Focus from Vinny two years ago and made sure to ask for him again this time. He, Chuck, and Jim took their time to help me pick out the perfect Ford on my limited, grad-school budget. Thank you all! More

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Best experience ever This is the second car our family has purchased from Kelly Ford. Each time it has been a low stress hassle free experience. Everyone we encountered This is the second car our family has purchased from Kelly Ford. Each time it has been a low stress hassle free experience. Everyone we encountered was friendly and great to work with. Chuck Cooper made this sales experience exactly what we were expecting from Kelly Ford, a great one! Sandra Smith was super helpful with selecting the right warranty/maintenance options for us! The whole process was one of the smoothest car buying experiences we have had in Florida. We will definitely be back for our next car. More

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New car purchase. Sales person Faith Konyha was very helpful and not " pushy ". Finance Director Sandra Smith worked with me trading in two vehicles for one. All the pe Sales person Faith Konyha was very helpful and not " pushy ". Finance Director Sandra Smith worked with me trading in two vehicles for one. All the personnel I had contact with were very helpful and friendly. They are Military Veteran friendly. More

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