Sandy Monson
Sandy Monson at BMW of Palm Springs

Sandy Monson | Page 24

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.9
288 Reviews

Sandy has dedicated 16 years of her career to BMW of Palm Springs and has been involved in the automotive industry for a total of 20 years. Outside of work, she finds joy in visiting Universal Studios, Disneyland, and zoos, all while cherishing moments spent with her family. Sandy has a passion for fashion and enjoys shopping in her free time. Her top choice among BMW models is the M3.

4.9

288 Reviews

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288 Reviews of Sandy Monson

February 13, 2020

Dealership Rating
Employee Rating

Sandy is awesome! Best service ever! Love BMW Palm Springs. Had brakes replaced, work better than ever. Sandy is the best person I ever had to work with in the auto industry! More

by Joel
Recommend Dealer
Yes

February 11, 2020

Dealership Rating
Employee Rating

Best Service In the Desert Always polite and professional. Repairs are always done correctly and at a fair price . I always bring my BMW s toPalm Springs BMW , Sandy in service More

by Patcollin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Gannon

February 04, 2020

Dealership Rating
Employee Rating

Sandy made the experience the best. Had timely updates and handled all my transpiration needs She also ensures I got my vehicle in quickly to solve my issues More

by Laura q
Recommend Dealer
Yes
Feb 11, 2020

BMW of Palm Springs responded

We are glad we could help you out to get you back on the road quickly! Thank you for the 5 stars!

February 04, 2020

Dealership Rating
Employee Rating

Sandra in service department was beyond amazing and went above and beyond as usual.... please make sure that management recognizes her customer service skills and detail More

by Bmw service bergmann
Recommend Dealer
Yes
Feb 11, 2020

BMW of Palm Springs responded

Glad to hear your service experience was great!

January 15, 2020

Dealership Rating
Employee Rating

Service Department is GREAT Like I have said in previous reviews, I never have any problems with the service department. They make up what the sales team just doesn't have. Sand More

by randallkimsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Gacayan

Jan 20, 2020

BMW of Palm Springs responded

Thank you for the 5-star rating! We greatly appreciate your feedback!

December 31, 2019

Dealership Rating
Employee Rating

Just wonderful. My service agent, Sandy, was completely focused on getting my work done and me home. The showroom and waiting area are beautiful and comfortable. Starbucks coffee machine makes amazing latt More

by jeh100
Recommend Dealer
Yes
Dec 31, 2019

BMW of Palm Springs responded

Happy to hear your service experience was great! Thank you for your business!

December 18, 2019

Dealership Rating
Employee Rating

Polite service, timely delivery and completion, conveniently located, extremely efficient, good explanation of repairs and prices, all in all a very positive experience as usual with this dealershi More

by gginc
Recommend Dealer
Yes
Dec 19, 2019

BMW of Palm Springs responded

Glad to hear your service experience was great! Thank you for your business!

December 13, 2019

Dealership Rating
Employee Rating

Wonderful service provided by Sandy again! She is helpful in pointing out what needs to be done now and then what needs to be done in a few months! More

by annemkaplan
Recommend Dealer
Yes
Dec 17, 2019

BMW of Palm Springs responded

Thank you for sharing your review!

November 21, 2019

Dealership Rating
Employee Rating

I had Brand new car delivered from Oregon and it had a bad battery from sitting in transport too long. BMW got me right in and fixed the problem. Sandra was so great! More

by Molli
Recommend Dealer
Yes
Dec 03, 2019

BMW of Palm Springs responded

We are glad we could help you out to get you back on the road quickly! Thank you for the 5 stars!

October 31, 2019

Dealership Rating
Employee Rating

So nice doing business when everyone is nice and big smiles . Justin was great on our transaction and Michale Pope was so sweet everything was a great experience to walk out happy and money we’ll spend More

by Aldo
Recommend Dealer
Yes

Other Employees Tagged: Justin Luettjohan, Michael Pope, Kevin Rock

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