Sandy Monson | Page 26

Service Excellent reaction and resolution to a difficult issue. Sandra should be recognized for her astute handling of my predicament. She was professional an Excellent reaction and resolution to a difficult issue. Sandra should be recognized for her astute handling of my predicament. She was professional and thorough in researching the issue and in resolving it. She is an asset to your dealership and retained my business. More

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Great customer service! Love BMW Palm Springs!!! If I didn’t have Sandy there at the front desk I would be lost. Sandy is so nice full of information and has your back. Love BMW Palm Springs!!! If I didn’t have Sandy there at the front desk I would be lost. Sandy is so nice full of information and has your back. More

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Good Experience Excellent customer service. First time with this dealership. Service staff greeted and made contact. Service was done well and within the specified ti Excellent customer service. First time with this dealership. Service staff greeted and made contact. Service was done well and within the specified timeframe. Close out process was quick and smooth. More

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Excellent service! Fantastic service from the staff, quick turnaround on my oil change, and overall great experience. My car was washed and I was treated well by Bryan a Fantastic service from the staff, quick turnaround on my oil change, and overall great experience. My car was washed and I was treated well by Bryan and Sandra. Highly recommended! More

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Great dealership! My advisor Sandie is very helpful and personable. I enjoy working with her very much. I love that you give me a car wash and check everything on the c My advisor Sandie is very helpful and personable. I enjoy working with her very much. I love that you give me a car wash and check everything on the car every single time I visit More

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Customer Service Amazing! Sandra!! Thank you! I will be returning because you! It’s hard to find great customer service these day and Sandra the one in million that still cares Sandra!! Thank you! I will be returning because you! It’s hard to find great customer service these day and Sandra the one in million that still cares about people! Thank you More

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BMW of Palm Spring Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no ti Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no time. More

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Ripoff repair prices and always try to get u ri spend more In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer as too pricey. I go to europen auto in pd. Half the price Also. Get a cashier. Certainly u can afford one w ur eccessive service pricing. I have never been to a dealer where u pay the service writer More

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Friendly service I have had issues with my 330e and have been a frequent customer to the service department. Sandra Thompson is my advisor and ,along with her ,the en I have had issues with my 330e and have been a frequent customer to the service department. Sandra Thompson is my advisor and ,along with her ,the entire staff has been nothing but friendly, helpful, pleasant and efficient.... taking care of me in a timely matter that is important with my tight work schedule!! More

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Routine check up on car- reset a few warning lights My car serviced you write that needed to be reset. I made an appointment for the BMW team to check fluids and review everything to make sure the car w My car serviced you write that needed to be reset. I made an appointment for the BMW team to check fluids and review everything to make sure the car was in good condition or if I needed anything to be done More

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