Sandy Monson | Page 26
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
Sandy has dedicated 16 years of her career to BMW of Palm Springs and has been involved in the automotive industry for a total of 20 years. Outside of work, she finds joy in visiting Universal Studios, Disneyland, and zoos, all while cherishing moments spent with her family. Sandy has a passion for fashion and enjoys shopping in her free time. Her top choice among BMW models is the M3.
Read more288 Reviews
Write a Review288 Reviews of Sandy Monson
May 17, 2019
Great customer service! Love BMW Palm Springs!!! If I didn’t have Sandy there at the front desk I would be lost. Sandy is so nice full of information and has your back. Love BMW Palm Springs!!! If I didn’t have Sandy there at the front desk I would be lost. Sandy is so nice full of information and has your back. More
April 08, 2019
Good Experience Excellent customer service. First time with this dealership. Service staff greeted and made contact. Service was done well and within the specified ti Excellent customer service. First time with this dealership. Service staff greeted and made contact. Service was done well and within the specified timeframe. Close out process was quick and smooth. More
Other Employees Tagged: Stan Sterling
April 03, 2019
Excellent service! Fantastic service from the staff, quick turnaround on my oil change, and overall great experience. My car was washed and I was treated well by Bryan a Fantastic service from the staff, quick turnaround on my oil change, and overall great experience. My car was washed and I was treated well by Bryan and Sandra. Highly recommended! More
Other Employees Tagged: Bryan Gacayan
April 01, 2019
Great dealership! My advisor Sandie is very helpful and personable. I enjoy working with her very much. I love that you give me a car wash and check everything on the c My advisor Sandie is very helpful and personable. I enjoy working with her very much. I love that you give me a car wash and check everything on the car every single time I visit More
February 12, 2019
Customer Service Amazing! Sandra!! Thank you! I will be returning because you! It’s hard to find great customer service these day and Sandra the one in million that still cares Sandra!! Thank you! I will be returning because you! It’s hard to find great customer service these day and Sandra the one in million that still cares about people! Thank you More
February 07, 2019
BMW of Palm Spring Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no ti Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no time. More
January 31, 2019
Ripoff repair prices and always try to get u ri spend more In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer as too pricey. I go to europen auto in pd. Half the price Also. Get a cashier. Certainly u can afford one w ur eccessive service pricing. I have never been to a dealer where u pay the service writer More
January 22, 2019
Friendly service I have had issues with my 330e and have been a frequent customer to the service department. Sandra Thompson is my advisor and ,along with her ,the en I have had issues with my 330e and have been a frequent customer to the service department. Sandra Thompson is my advisor and ,along with her ,the entire staff has been nothing but friendly, helpful, pleasant and efficient.... taking care of me in a timely matter that is important with my tight work schedule!! More
Other Employees Tagged: Brad Williams
January 07, 2019
Routine check up on car- reset a few warning lights My car serviced you write that needed to be reset. I made an appointment for the BMW team to check fluids and review everything to make sure the car w My car serviced you write that needed to be reset. I made an appointment for the BMW team to check fluids and review everything to make sure the car was in good condition or if I needed anything to be done More
December 17, 2018
Regular service We had a great experience scheduling and getting the work done. Sandy had arranged for a loaner vehicle, which made it very convenient. Work was compl We had a great experience scheduling and getting the work done. Sandy had arranged for a loaner vehicle, which made it very convenient. Work was completed on time as promised. Thank you More

