Sang Nguyen | Page 5

Fantastic! Great service, very accommodating and quick. i really appreciate the hours they have at this dealership Great service, very accommodating and quick. i really appreciate the hours they have at this dealership More

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Yesterday I brought my Subaru in for an oil change and to have them change the bulb on my drivers side rear. When I pulled out onto RT 9, I put on the directional to change lanes and it didn't work. I called have them change the bulb on my drivers side rear. When I pulled out onto RT 9, I put on the directional to change lanes and it didn't work. I called the dealership this morning. I was told I needed the service advisor who I had the day before. It took a couple of minutes to find it. She then told me he wasn't answering the phone. I asked for the Service Manager and was told he wasn't answering his phone. She said she would have someone call me back. I tried the chat on the web site but when I said they were making me not want to do business again, he stopped communicating with me. I just threw my book for the new Solterra in the trash and will continue my search elsewhere. More

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Awesome service, during and after purchase, highly recommend, everyone was very easy to work with recommend, everyone was very easy to work with More

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Very great and knowledge tech. Sang took the time to listen to my concerns, go over options with me, and fixed my car in a timely manner without breaking the bank. I truly apprecia Sang took the time to listen to my concerns, go over options with me, and fixed my car in a timely manner without breaking the bank. I truly appreciate his help and have referred him to a few of my friends. More

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I recently went in for a 60,000 miles service, very expensive, After this service which includes spark plugs, I found I had two new issues. The car now hesitates at idle and low speed and an A/C drain expensive, After this service which includes spark plugs, I found I had two new issues. The car now hesitates at idle and low speed and an A/C drain plugged and dumped a few quarts of water on the right front floor. I returned to the dealer to fix these issues. I had to return 3 times to get the A/C duct fixed. 2 times it was as bad when I got home. The hesitation was NOT fixed and I will have to go somewhere with the expertise to fix this, I asked Metrowest and whatever they did had no effect on the problem. More

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