151 Reviews of Santiago Serrano
October 27, 2022
Santiago Serrano could not have been more helpful. My Sonata broke down on a Sunday night. I had it towed to the Potamkin parking lot where I left it overnight. I came back to Potamkin the next mornin My Sonata broke down on a Sunday night. I had it towed to the Potamkin parking lot where I left it overnight. I came back to Potamkin the next morning, with no service appointment and 15 cars (with appointments) waiting in line ahead of me. Nevertheless, Santiago met with me, listened to me, and helped me. He had his team diagnose the problem and I had my car back and working in no time. Thank you Santiago! More
October 07, 2022
Excellent service. Freind Lu staff . Emily faces I will recommend my friends to buy a car from there Freind Lu staff . Emily faces I will recommend my friends to buy a car from there More
Other Employees Tagged: Ariel Gonzalez, Modesto Fernandez, Julio Bonetti , Pedro De La Cruz, Francisco De La Terga, Raymond Hernandez, Jorge Pena
August 28, 2022
Really good experience, this is by far the best service department in miami, I will really recommend it department in miami, I will really recommend it More
Other Employees Tagged: Willie Perez, Carlos Medina , Lazaro Cordero
July 21, 2022
Service was done in less time than anticipated. Service rep was very polite and professional. Car is working well so far. Service rep was very polite and professional. Car is working well so far. More
Other Employees Tagged: Carlos Medina , Eumelio, Ara
July 08, 2022
Excellent. I love this, they respect all persons and work hard. Is important to receive that for me I love this, they respect all persons and work hard. Is important to receive that for me More
Other Employees Tagged: Willie Perez
June 30, 2022
Excellent customer service. I have been a customer at this dealership for 10 years. I have always been treated expertly with courtesy and promptly. They have an amazing courtesy I have been a customer at this dealership for 10 years. I have always been treated expertly with courtesy and promptly. They have an amazing courtesy driver Daniel he promptly and safely takes you to your destination and returns for you when your car is ready to be picked up. The service people keep you updated on your vehicle and contact you immediately if further work needs to be done. Just excellent customer service!!!! Thank You Francine Garcia Gomez More
Other Employees Tagged: Carlos Medina , Franklin Arrufat, Daniel - courtesy driver

