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Potamkin Hyundai

4.7

866 Lifetime Reviews

6200 NW 167th St, Miami, Florida 33014
Call (855) 996-2912

Top Reviewed Employees

Alberto Ruiz, Sales and Leasing Consultant, Potamkin Hyundai

Alberto Ruiz

Sales and Leasing Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lorenzo Gutierrez, Sales and Leasing Consultant, Potamkin Hyundai

Lorenzo Gutierrez

Sales and Leasing Consultant
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ariel Gonzalez, Sales and Leasing Consultant, Potamkin Hyundai

Ariel Gonzalez

Sales and Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Modesto Fernandez, Sales and Leasing Consultant, Potamkin Hyundai

Modesto Fernandez

Sales and Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

February 06, 2019

"Poor customer service and lack of empathy"

- Mikeyo

My name is Mike Ohanyere, and I am writing to express my profound dissatisfaction with the entire service process that I experienced at the Hyundai Potamkin dealership. I brought in my 2018 Hyundai Sonata on November 12, 2018 looking to get it repaired from a car accident and I just received it on Saturday, January 25, 2019. My car was referred to from someone at your service department to M R Motoring and I was initially told that the repair process would take a week, however, week after week I was given a different date for completion due to circumstances out of my control. As a result of the delay, I incurred significant additional expenses during the repair process because my insurance company only covered a rental car for one month. When I shared this with the dealership, I was told that loaner cars are provided with warranty issues only. To add insult to injury, when I picked up my car on Jan. 24th, the service technicians failed to notice that a system light was on. When I brought this to their attention, I was told to bring the car back into the dealership on Saturday. After 75 days with my vehicle at your dealership, my expectation was that my car would be returned to me in perfect working order. In addition, the gentleman that repaired my car was extremely unprofessional. He did not give me a receipt for the service rendered until I requested a day after, and never stood by the committee time my car would be ready. The level of service that I have experienced with your dealership is very frustrating and disappointing to say the least. Even after discussing my satisfaction to Frank after this ordeal, he said there’s nothing he can do. This shop lacks empathy and I would not recommend anyone to go here.

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Employees Worked With

Franklin Arrufat
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

January 23, 2019

"EDIT January 23th 2019"

- Silvi

EDIT. As per contract, they promised me to pay off my lease with MINI (2 months left to end) It has been 1 month since I leased the Hyundai with this dealership, and still NO PAYMENT whatsoever on my old MINI lease. Now I have to face late fees and interests with MINI, which potentially can put a stain on my perfect credit score. They are giving me tons of different excuses under the sun, each time I contact them. Stay away from these guys. First and last time I deal with them. . . . The Service was cordial. Everybody was pleasant to work with. They gave me a quote over the phone and they kept their word. Deal done!.

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Employees Worked With

Roberto Nova

January 11, 2019

"Thankful"

- sgalezo

Very satisfied with his service, he has always treated us like family. Prompt to help and answer questions. He made our first experience with Hyundai a good one.

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Employees Worked With

Ariel Gonzalez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Photos & Amenities

  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Shuttle Service
  • Vending Machines