Santiago Serrano
Santiago Serrano at Potamkin Hyundai

Santiago Serrano | Page 9

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami, FL 33014

5.0
151 Reviews
5.0

151 Reviews

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Languages Spoken

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Spanish Spanish

151 Reviews of Santiago Serrano

December 06, 2023

Dealership Rating
Employee Rating

Great service done by carlos, if you need anything from them, they will help you out immediately More

by estevae01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina , Lazaro Cordero

Dec 06, 2023

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad Carlos was able to help, and we hope to see you again!

November 18, 2023

Dealership Rating
Employee Rating

Excellent service, will definitely keep coming back. Fast and efficient. Client for quite some time. More

by Carlosrgarcia34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2023

Potamkin Hyundai responded

Thank you, Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

November 14, 2023

Dealership Rating
Employee Rating

I coordinated the service on Saturady with Santiago, Service Advisor at Potamkin, and on Monday I requested the Roadside Assistance via Bluelink App. They came and gave a jump to the battery and I was a More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Potamkin Hyundai responded

Thank you, Jesus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Santiago met your expectations. Thank you again for choosing Potamkin Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 05, 2023

Dealership Rating
Employee Rating

Our Service Advisor Santiago continues to validate why for years now, our family turns to Potamkin Hyundai for Quality & Service. Santiago believes in Customer Service and understands the importance of Qu More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Potamkin Hyundai responded

Thank you for taking the time to leave us this outstanding five-star review, Javier and Christina. We're happy to hear that Santiago and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to continuing to serve your family for years to come. We truly appreciate your business.

October 20, 2023

Dealership Rating
Employee Rating

Very nice and helpful all of the staff are courteous and professional, ms.antionella ,Dbest. More

by parsha1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina , Antonela Sequeira

Oct 20, 2023

Potamkin Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 20, 2023

parsha1958 responded

You are so very welcome and I look forward to purchasing a new vehicle from your dealership soon. Thank you, parshandatha..

September 29, 2023

Dealership Rating
Employee Rating

The folk at this dealer have great customer service and work really hard to get you your vehicle back ASAP. I’m so happy I found this dealer to take my daughter car and now I’m a forever customer. More

by Topcat0146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina , Lazaro Cordero

Sep 30, 2023

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2023

Dealership Rating
Employee Rating

My service agent was very professional, Knowledgeable, explain the service that was needed on my car, answered all Questions, friendly attitude, and he kept me Informed on the status of my car. More

by hywad1960lph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Potamkin Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 06, 2023

Dealership Rating
Employee Rating

Excellent atención en el area de ventas. Rainier en el area de servicios me atendió muy bien pero había suficientes mecánicos para tener mi auto listo rápido More

by maritzayeguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez , Lazaro Cordero

Sep 06, 2023

Potamkin Hyundai responded

Thanks, Maritza! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Potamkin Hyundai!

August 24, 2023

Dealership Rating
Employee Rating

Under construction still great service. I am handicap, every worker was very polte and helpful. More

by Hope4ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina , Lazaro Cordero

Aug 24, 2023

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

August 19, 2023

Dealership Rating
Employee Rating

Good morning, my experience with the dealer was excellent. Most of excellent customer serve. Thank you More

by maygar68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Potamkin Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Potamkin Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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