Santiago Valdez

This dealership has a great selection and better service! Santi and Chelsea were a delight to work with. Easy process. Santi and Chelsea were a delight to work with. Easy process. More

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As a first time Subaru owner of a 2024 Crosstrek Sport, to say I chose the car because of the wonderful car dealer himself, that is; Santigo Valdez, I would not be wrong. This salesman's smile alone makes to say I chose the car because of the wonderful car dealer himself, that is; Santigo Valdez, I would not be wrong. This salesman's smile alone makes you feel immediately welcome, bright, and positive. Santi is kind, respectful, personable and patient; never pushy. He is honest, believes in the company and really loves his job at Grand Subaru. His loyalty is obvious because he is a tireless worker, accommodating, available, and seems to particularly enjoy engaging with customers - giving them his undivided attentions, at the dealership! He has energy, a willingness to retrieve the right model car, for example, in the right color without a need to follow him out to a vast parking lot. He has a willingness to help in whenever is needed; he helped find my order for floor mats that came in days later, (and even installed them himself, in front of me). He was knowledgable, straightforward, eager to please during our time at Grand Subaru, without all the phony pretenses and promises one might worry about with (most) car salesmen. What Santiago said he would do, he did expediently and exceptionally well! He also noted that "once you become a Subaru owner, you are considered forever in the Subaru family". I won't forget that. He treated us like family already. He is so down to earth. I already love my new Crosstrek, and how it handles. I may never own a different car again! The Subaru dealership earns high ratings for safety in their vehicles - I knew that already from friends we have. The whole experience at Grand Subaru exceeded my expectations, and my husband's expectations! I left a relationship of almost 13-yrs with a Toyota RAV4 but surprisingly enough, I drove home with a beautiful Crosstrek Sport! I have already fallen in love with Subaru! Because of my great experience, I would highly recommend going to Grand Subaru, Bensenville, when looking for a new (or used) vehicle and ask for Santiago Valdez! More

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Grand Subaru was a pleasure to deal with . I am a first time Subaru buyer and it won't be my last , Everyone I had contact with was tremendous and a shout out to my Salesman Santi Valdez for m I am a first time Subaru buyer and it won't be my last , Everyone I had contact with was tremendous and a shout out to my Salesman Santi Valdez for making a deal I couldn't refuse ! 5 Stars ! More

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Thank you very much for the help and attention, especially to Santi. Great team and good attitude especially to Santi. Great team and good attitude More

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Mila profesjonalna obsluga,krotki ogres oczekiwania na zakup auto, dobra lokalizacja duzy parking laty dojazd I wyjazd zakup auto, dobra lokalizacja duzy parking laty dojazd I wyjazd More

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Grand Subaru is very welcoming. I felt like I was hanging with family, very down to earth. i especially felt comfortable with our sales rep, Anthony LaPorte. I felt like I was hanging with family, very down to earth. i especially felt comfortable with our sales rep, Anthony LaPorte. More

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I just purchased a new vehicle from Grand Subaru and had an excellent experience with Santi Valdez. He was very knowledgeable about the cars and very patient in answering all of my questions. I highly rec an excellent experience with Santi Valdez. He was very knowledgeable about the cars and very patient in answering all of my questions. I highly recommend Santi and Grand Subaru! More

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Santi made buying my first car an extremely smooth and memorable experience. I was not sure what to expect but Santi and everyone at Grand Subaru treated my parents and I like we were family. memorable experience. I was not sure what to expect but Santi and everyone at Grand Subaru treated my parents and I like we were family. More

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Customer centric, very clean, and lots of auto to look at. No salesman pressuring me at. No salesman pressuring me More

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I had a wonderful experience from start to finish at Grand Subaru. Santi Valdez, the sales associate who assisted me was great. He understood that I knew what I wanted and he didn’t pressure me with ext Grand Subaru. Santi Valdez, the sales associate who assisted me was great. He understood that I knew what I wanted and he didn’t pressure me with extra options or other superfluous upsells. Plus he was personable, friendly, and had a good sense of humor. Drew in finance was also friendly, personable, and funny. More importantly he was patient and explained things to me. He even drew a graph to help me understand something I couldn’t figure out on my own. It was an amazing car buying experience. More

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