Santo Voiculescu
Santo Voiculescu at Napleton Buick GMC

Santo Voiculescu | Page 2

Service Manager

Napleton Buick GMC

6305 Northwest Hwy
Crystal Lake, IL 60014

4.8
32 Reviews
4.8

32 Reviews

Write a Review

32 Reviews of Santo Voiculescu

October 24, 2025

Dealership Rating
Employee Rating

I had a great experience with Napleton Buick. They were very accommodating in getting me a loaner car, kept me informed about my car, and the service was fantastic. Jared and Santo were also gr More

by bcard3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jared!

Oct 24, 2025

Napleton Buick GMC responded

We're pleased to hear that Jared and Santo took such great care of you. Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your experience!

October 16, 2025

Dealership Rating
Employee Rating

Worked with Jared to get the break system and something with my engine repaired on my ‘21 Yukon. He was quick to respond to every call and text and always very professional and cut the xx. Honestly, everyo More

by Amber
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jared

Oct 17, 2025

Napleton Buick GMC responded

Hi Amber, we’re glad Jared and the team provided efficient and professional service at Napleton Buick GMC Crystal Lake. We appreciate your feedback and look forward to assisting you again!

October 15, 2025

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Excellent, prompt service and Steve was great. Will be back for sure when we need service in the future. More

by thibeault1234
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Christian Leon, Steve Hardy , Jen Collins, Hillary Fields, Erick Orellana

Oct 15, 2025

Napleton Buick GMC responded

Thank you for the five-star review and for sharing your appreciation for Steve! We look forward to serving you again in the future. See you next time, here at Napleton Buick GMC Crystal Lake!

October 04, 2025

Dealership Rating
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They did a great job fixing the problem, and was done in a timely manner. Very pleased. More

by Skoslo1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy

Oct 06, 2025

Napleton Buick GMC responded

It means so much to us to see your review! Thanks from the team at Napleton Buick GMC Crystal Lake.

September 30, 2025

Dealership Rating
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Excellent dealership service department. I would recommend them to anyone looking for service. Steve Hardy is my go to guy. More

by ginszr2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Oct 01, 2025

Napleton Buick GMC responded

Thank you for the recommendation! We'll be sure to pass along your praise to Steve Hardy. We look forward to your next visit here at Napleton Buick GMC Crystal Lake.

September 24, 2025

Dealership Rating
Employee Rating

The advisors and techs do a fantastic job. They are the only ones that I let work on my truck. More

by joel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy

Sep 24, 2025

Napleton Buick GMC responded

Joel, we appreciate the stellar review here at Napleton Buick GMC Crystal Lake!

August 22, 2025

Dealership Rating
Employee Rating

Jared was my advisor and he done really good job. Car was taking care really fast. Service is good. More

by Atcandcservices
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Aug 25, 2025

Napleton Buick GMC responded

We're pleased to hear Jared provided fast and efficient service! Thank you for choosing Napleton Buick GMC Crystal Lake and sharing your feedback. Safe travels!

August 22, 2025

Dealership Rating
Employee Rating

Service was great, and completed the warranty work as expected. The service people were great to work with. More

by Bthomson
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Recommend Dealer
Yes
Aug 22, 2025

Napleton Buick GMC responded

We are thrilled to hear our service team met your expectations! Thank you for your business and your five-star review of Napleton Buick GMC Crystal Lake.

July 31, 2025

Dealership Rating
Employee Rating

These guys were great! They took care of me all around from the sale of vehicle to servicing it as well! Thanks More

by Chris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan English, Christian Leon, Steve Hardy , Freddi Alvarado, Nick Durband, Erick Orellana

Aug 01, 2025

Napleton Buick GMC responded

Chris, thank you for sharing this thoughtful review! It means a lot to hear you had a seamless sales and service experience at Napleton Buick GMC Crystal Lake. Safe travels on behalf of all of us!

July 22, 2025

Dealership Rating
Employee Rating

Service was great! I decided to go back to this dealership and was happy I did. They have a new crew on the writers team and they were really good to deal with. More

by Bruno
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy

Jul 23, 2025

Napleton Buick GMC responded

Hi Bruno, thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your five-star review! We look forward to sharing your feedback with our Service Team. Drive safely, and we hope to see you again down the road!

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