Santo Voiculescu
Santo Voiculescu at Napleton Buick GMC

Santo Voiculescu | Page 4

Service Manager

Napleton Buick GMC

6305 Northwest Hwy
Crystal Lake, IL 60014

4.7
34 Reviews
4.7

34 Reviews

Write a Review

34 Reviews of Santo Voiculescu

April 11, 2025

Dealership Rating
Employee Rating

Excellent service, friendly people, nice facility. What more could you ask for. Very happy with the visit. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Apr 11, 2025

Napleton Buick GMC responded

Dan, we're delighted to hear you had such a positive experience at Napleton Buick GMC Crystal Lake! Thank you for the kind words and we look forward to seeing you again.

March 31, 2025

Dealership Rating
Employee Rating

Worst dealership ever force positove reviews when u purchase! Only to discover they sell cars that require expensive maintenance within 3 months of purchasing! Even when you purchase their premium warr More

by nataliestone74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Freddi Alvarado, Steve Hardy , Jen Collins, Christian Leon, Erick Orellana

Apr 01, 2025

Napleton Buick GMC responded

It's concerning to hear about your experience, and we sincerely apologize for any frustration caused. We strive to ensure our customers have a positive experience with us, so this feedback is troubling. Please reach out directly to crystallakefeedback@napleton.autos - Napleton Buick GMC Crystal Lake if you'd like to discuss the situation further or need assistance in resolving these issues. Thank you.

March 27, 2025

Dealership Rating
Employee Rating

I called for an appointment for an oil change and they got me in right away.. More

by Nate.andresen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy

Mar 28, 2025

Napleton Buick GMC responded

Thanks so much, Nate. We look forward to your next visit to Napleton Buick GMC Crystal Lake!

March 17, 2025

Dealership Rating
Employee Rating

Everything was handled to my satisfaction and the service agent made the entire experience hassle free. More

by markmatenaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Mar 18, 2025

Napleton Buick GMC responded

Mark, we're delighted to hear that your experience was hassle-free at Napleton Buick GMC Crystal Lake. Thank you for sharing your satisfaction with us!

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