Santo Voiculescu
Santo Voiculescu at Napleton Buick GMC

Santo Voiculescu | Page 3

Service Manager

Napleton Buick GMC

6305 Northwest Hwy
Crystal Lake, IL 60014

4.8
32 Reviews
4.8

32 Reviews

Write a Review

32 Reviews of Santo Voiculescu

July 19, 2025

Dealership Rating
Employee Rating

Service Dept was able to get me in the same day. Service was quick and easy! More

by Roadrnr25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins, Nick Durband

Jul 22, 2025

Napleton Buick GMC responded

Thanks for the awesome review of Napleton Buick GMC Crystal Lake!

June 23, 2025

Dealership Rating
Employee Rating

The entire experience was so easy. From the time I made the appointment to the time I was able to pick my car. Steve & Santo were very professional. There were no surprises, just excel More

by jlucius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Leon, Steve Hardy , Jen Collins, Erick Orellana, Don’t forget Matt

Jun 23, 2025

Napleton Buick GMC responded

We're thrilled to hear that Steve and Santo provided you with such a seamless experience at Napleton Buick GMC Crystal Lake. Thank you for recognizing their professionalism and our commitment to excellent customer service!

June 18, 2025

Dealership Rating
Employee Rating

This dealership is so awesome and fast and works very well for me and my family. More

by nconrad412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Jun 18, 2025

Napleton Buick GMC responded

Thanks for choosing Napleton Buick GMC Crystal Lake!

June 09, 2025

Dealership Rating
Employee Rating

This is a top dealership that gives you the best in everything they do..The techs are efficient and take care of your problems Within a reasonable amount of time. The service department is very well More

by cutecnzmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Jun 10, 2025

Napleton Buick GMC responded

We're delighted to hear that our team at Napleton Buick GMC Crystal Lake, especially Jen and the service department, provided you with such a positive experience. Your kind words about their efficiency and welcoming nature mean a lot to us. Thank you for choosing us!

May 18, 2025

Dealership Rating
Employee Rating

This dealership provides great service! Fast, efficient and keep you up to date while you're car is being serviced. Steve was very helpful and went over there recommended services thoroughl More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

May 19, 2025

Napleton Buick GMC responded

Marc, we're delighted to hear that Steve and the team at Napleton Buick GMC Crystal Lake provided you with efficient and thorough service. Thanks for sharing your experience!

April 30, 2025

Dealership Rating
Employee Rating

Great Service department. everyone’s really nice to talk to about your issues. Finance people salesman, Are Super nice More

by Knips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Apr 30, 2025

Napleton Buick GMC responded

Thank you for the kind words about our team at Napleton Buick GMC Crystal Lake! We're delighted to hear that our service department and staff made your experience a positive one. We appreciate your support and look forward to assisting you again in the future!

April 21, 2025

Dealership Rating
Employee Rating

Service writers Steve and Santo were extremely helpful and Polite, mechanic Greg explained my repair in detail and showed me the parts that failed in my engine, his work area extremely clean and organized More

by sallykracun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins, Mechanic Greg

Apr 22, 2025

Napleton Buick GMC responded

Thank you for sharing your experience with our team at Napleton Buick GMC Crystal Lake! We're delighted to hear that Steve, Santo, and Greg provided such helpful service. Your recommendation means a lot to us!

April 12, 2025

Dealership Rating
Employee Rating

The staff was courteous and informed me of potential issues that needed to be fixed on the car with regards to the maintenance schedule. I’d recommend this dealership if you’re in the market for new Bu More

by mbuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Apr 14, 2025

Napleton Buick GMC responded

Thank you for recommending Napleton Buick GMC Crystal Lake! We're glad to hear our team provided courteous service and kept you informed about your car's maintenance needs. We appreciate your support and hope to see you again soon!

April 11, 2025

Dealership Rating
Employee Rating

Excellent service, friendly people, nice facility. What more could you ask for. Very happy with the visit. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Apr 11, 2025

Napleton Buick GMC responded

Dan, we're delighted to hear you had such a positive experience at Napleton Buick GMC Crystal Lake! Thank you for the kind words and we look forward to seeing you again.

March 31, 2025

Dealership Rating
Employee Rating

Worst dealership ever force positove reviews when u purchase! Only to discover they sell cars that require expensive maintenance within 3 months of purchasing! Even when you purchase their premium warr More

by nataliestone74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Leon, Steve Hardy , Freddi Alvarado, Jen Collins, Erick Orellana

Apr 01, 2025

Napleton Buick GMC responded

It's concerning to hear about your experience, and we sincerely apologize for any frustration caused. We strive to ensure our customers have a positive experience with us, so this feedback is troubling. Please reach out directly to crystallakefeedback@napleton.autos - Napleton Buick GMC Crystal Lake if you'd like to discuss the situation further or need assistance in resolving these issues. Thank you.

Dealership Inventory (178 Vehicles)

used 2022 Chevrolet Blazer car, priced at $21,995
2022 Chevrolet Blazer
used
Summit White exterior
Automatic
Front-wheel Drive
used 2024 GMC Sierra 2500 car, priced at $65,499
2024 GMC Sierra 2500
used
Onyx Black exterior
Automatic
Four-wheel Drive
used 2025 Chevrolet Equinox car, priced at $24,796
2025 Chevrolet Equinox
used
Gray exterior
Automatic
All-wheel Drive
new 2026 Buick Envision car, priced at $48,329
2026 Buick Envision
new
Brilliant Red exterior
Automatic
All-wheel Drive
used 2023 Buick Envision car, priced at $28,499
2023 Buick Envision
used
Summit White exterior
Automatic
All-wheel Drive
used 2024 Subaru Crosstrek car, priced at $24,499
2024 Subaru Crosstrek
used
Crystal White Pearl exterior
CVT
All-wheel Drive