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Sara Tello
Sara Tello at Fremont Toyota

Sara Tello | Page 17

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
182 Reviews
4.7

182 Reviews

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182 Reviews of Sara Tello

July 08, 2023

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Employee Rating

Above and beyond service. Got me in and out with no appointment. Every member of the service team was helpful and polite More

by gsmith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jul 10, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

June 23, 2023

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Employee Rating

Very helpful, speedy service! Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly. More

by sophiacwag
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jun 23, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 21, 2023

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Employee Rating

I had mentioned concerns about my tires. I’m unsure if they checked it but about two days after I had a notice about my tire on my cars dashboard More

by NICHOLASANIT
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 21, 2023

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Employee Rating

Excellent service, knowledgeable, professional and experienced staff. I have been using this dealership for several years. Highly recommend. More

by NICK_94536
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Erika Carlos, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 21, 2023

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Employee Rating

I liked the whole process of the service provided by the dealership from start to finish. More

by arruges
Service Price Transparency
Recommend Dealer
Yes
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Jun 21, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

June 20, 2023

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Employee Rating

Thank you Ramiro for your service, he is really nice and answer all my questions i asked More

by trinhtran329
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco, Pat O'Brien

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Jun 21, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 11, 2023

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Employee Rating

Maria is always a joy to work with and I specifically request her. She is patient, kind and professional and always communicates what my car needs and always ensures it is ready on time, or earlier than More

by BIANCALEJAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco, Steve Sako, Maria Castillo, Pat O'Brien , Belal Najibyar

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Jun 12, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

May 31, 2023

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Employee Rating

Personas muy amables , y siempre al pendiente de uno, de que necesita , excelente servicio , gracias More

by Gloria Pina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan

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Jun 01, 2023

Fremont Toyota responded

¡Estamos muy contentos que tenias una gran experiencia de servicio con el personal en Fremont Toyota! Esperamos verlos de nuevo. ¡Muchas gracias por sus comentarios!

May 30, 2023

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Employee Rating

Service on time. Very nice and good adviser. Good location. Will recommend to friends. Thank you. More

by VAN-NGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

May 13, 2023

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Employee Rating

Very kind and well explained things what things done during the service. Also explained what will be next step for service. More

by jeongjin.hong80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

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