Sarah Clark

Laird Noller Ford of Lawrence responded

Thank you for your glowing review! We're thrilled to hear that Devin and our staff made your purchase super easy and that you love your new truck. Your recommendation means the world to us, and we're delighted that we could provide you with a positive experience. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help! Thank you for choosing us, and we hope you enjoy many happy miles in your new truck.

Laird Noller Ford of Lawrence responded

Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you've experienced during your recent car purchase. We value your feedback and want to ensure we address your concerns promptly. To assist you better and address the issues you've raised, we kindly ask that you reach out to our General Manager directly. Unfortunately, we couldn't identify your specific information from the username provided. Our General Manager is eager to understand your situation, investigate the discrepancies, and work towards a resolution that meets your expectations. Please contact our General Manager, Alayn Renteria, at arenteria@lairdnoller.com or 785-843-3500. Your satisfaction is our priority, and we are committed to resolving this matter promptly. Thank you for your understanding, and we look forward to the opportunity to discuss and address your concerns.