Sarah Jackson | Page 3
Service Lane Manager
Hyundai of Columbia
1370 Nashville Hwy
Columbia, TN 38401
26 Reviews
Write a Review26 Reviews of Sarah Jackson
December 30, 2023
They are super quick and have an amazing service department!!! I had an issue from a previous service and they got me in immediately and were able find and fix the issue within an hour!! Colin was department!!! I had an issue from a previous service and they got me in immediately and were able find and fix the issue within an hour!! Colin was very helpful and the entire staff is super friendly! Everytime an employee walks past they always stop to ask how you are doing and if there’s anything they can get you! I highly recommend Hyundai of Columbia!! Also they have free refreshments while you wait ❤️❤️ More
Other Employees Tagged: Jon Price, Selena Clark, Isabella Ross, Houston Crist, Jalen Dread, Colin Mitchell, Sid Pointer , Christian Farris
December 25, 2023
The service staff were very knowledgeable and friendly. I would certainly recommend. Excellent service. Thanks guys! I would certainly recommend. Excellent service. Thanks guys! More
Other Employees Tagged: Isabella Ross
December 20, 2023
I took my Palisade in for a recall & service. They didn’t have the part in stock to complete the job so a new EV was provided so my wife would have a car to drive for the weekend. The representat They didn’t have the part in stock to complete the job so a new EV was provided so my wife would have a car to drive for the weekend. The representatives were very professional & courteous. Thanks for a good experience. More
Other Employees Tagged: Isabella Ross , Christian Farris
September 18, 2023
This was my second new Palisade purchase from Hyundai of Columbia. Ralph Williams helped us out both times. He worked hard to make us a deal we could live with and made our purchase extremely easy. Excellen Columbia. Ralph Williams helped us out both times. He worked hard to make us a deal we could live with and made our purchase extremely easy. Excellent person to work with. More
Other Employees Tagged: Jose Suarez, Ralph Williams, Chris Alexander, Sid Pointer , Mike Whittaker
September 14, 2023
I would give them 10 stars if I could…First of all, I am a guy that “Never” writes reviews but felt I had to because of the exceptional experience I had at Hyundai of Columbia. My engine completely seized u a guy that “Never” writes reviews but felt I had to because of the exceptional experience I had at Hyundai of Columbia. My engine completely seized up while on a trip out of town. (I travel extensively for my job) I called 3 different Hyundai dealerships in the Nashville metro area and left messages for the Service Department, Service Advisor & Service Manager with zero return calls from anybody period. I called Hyundai of Columbia and 20 minutes later Sarah Jackson returned my call. I was frantic and extremely upset and Sarah Jackson explained the whole process to me and how each step would go and immediately calmed me down and left me with a feeling of reassurance that they would handle everything smoothly and efficiently. The recall process went exactly as Sarah Jackson said it would go. Facing a complete engine replacement recall is scary and daunting. Hyundai of Columbia was quick, responsive and communicative throughout the whole process, which in itself is reassuring. My Service Advisors Christian Farris & Houston Christ updated me every few days to let me know where I was in process and what would be next step along with recommended services. The inherent nature of this problem is unnerving so the regular communication I received was comforting and put me at ease. Interacting and witnessing these professionals at work gave me confidence and peace of mind. The staff at Hyundai of Columbia are very knowledgeable and communicative “They know their job and do what they say they will do” I live 250 miles away and will return to Hyundai of Columbia for my regular service simply because of my experience. Do yourself a favor and call or visit Hyundai of Columbia for your service needs “I know I will” Thanks Hyundai of Columbia for caring enough to have quality, caring & knowledgeable people like this on your staff. Thanks, Mike B. Canton, GA. More
Other Employees Tagged: Isabella Ross, Houston Crist , Christian Farris
September 01, 2023
The sales person aaron was super nice and made the whole process fairly easy and speeded along as quickly as he could process fairly easy and speeded along as quickly as he could More
Other Employees Tagged: Debbie Dinoia, Aaron Howard, Isabella Ross, Houston Crist, Dan Eason , Christian Farris