Sarah Sarfaraz
Sarah Sarfaraz at Price LeBlanc Lexus

Sarah Sarfaraz | Page 11

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

Contact Me
4.8
173 Reviews

Dealership Experience

7 yrs, 7 mos

Languages Spoken

English English

4.8

173 Reviews

Write a Review

173 Reviews of Sarah Sarfaraz

April 06, 2024

Dealership Rating
Employee Rating

Sarah was friendly and explained things well in terms I could understand. It was a good experience. More

by Donnakareny
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 08, 2024

Price LeBlanc Lexus responded

That is great, Donna! Thank you for speaking so highly of our staff members. Come back soon!

April 06, 2024

Dealership Rating
Employee Rating

I had routine maintenance done and I had an appointment. My wait time was 2 and 1/2 hours which I think is too much when an appointment is scheduled. Work done was fine except no vacuuming done with the car More

by cissyholc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Price LeBlanc Lexus responded

Our team is sorry to hear about your negative service experience. We never want to be the cause of customer frustration, and we understand the inconvenience of waiting longer than expected for service. Please reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to discuss your time here further.

April 04, 2024

Dealership Rating
Employee Rating

Outstanding Performance by everyone Sara is an excellent employee and she should be rewarded for performance More

by STONESTHROW1
Recommend Dealer
Yes
Apr 05, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us! We'll be sure to pass your kind words along to our team!

April 04, 2024

Dealership Rating
Employee Rating

It was awesome service will but my next vehicle for Lexus dealership awesome service Next review More

by MAEMAE64
Recommend Dealer
Yes
Apr 05, 2024

Price LeBlanc Lexus responded

We think you're an awesome customer! Thank you for your positive feedback!

April 03, 2024

Dealership Rating
Employee Rating

Kindness and transparency from the team was greatly appreciated! The information provided allowed me to make a quick decision on other maintenance items. More

by markbatiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Missy Webb-Harris, Sandy Waters

Apr 03, 2024

Price LeBlanc Lexus responded

It's always our goal to provide our customers with the information they need to make informed decisions about their vehicle, so thank you for letting us know about your five-star experience, Mark!

March 30, 2024

Dealership Rating
Employee Rating

Everyone at Price LeBlanc went above and beyond to resolve a problem with a new car that was purchased. The DCM on the new car could not be programmed which was NOT Price LeBlanc’s fault. More

by GK.SCHAEFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 01, 2024

Price LeBlanc Lexus responded

We are pleased to hear that our team was able to resolve the issue with your new car purchase. We apologize for any inconvenience caused by the programming issue and appreciate your understanding.

March 26, 2024

Dealership Rating
Employee Rating

Superb service and everyone was so kind. Sara was awesome and understanding to my work and time situation! More

by jgreen1827
Recommend Dealer
Yes

Other Employees Tagged: Sarah Sarfaraz

March 24, 2024

Dealership Rating
Employee Rating

Was a pleasant experience from phone call to set up appointment to wait time to check out. More

by BOURQUEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Price LeBlanc Lexus responded

We're happy to know everything was seamless for you! Come back and see us again soon!

March 24, 2024

Dealership Rating
Employee Rating

Everyone is very friendly and helpful. The dealership is clean and service is top notch. I would recommend to everyone! More

by jill16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Price LeBlanc Lexus responded

It is great for us to hear that we met your expectations, Jill!

March 24, 2024

Dealership Rating
Employee Rating

Very good customer service fast personal service good communication about status of service on vehicle More

by Foliver4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Bercegeay

Mar 25, 2024

Price LeBlanc Lexus responded

Thank you for letting us keep you updated on your vehicle! We always have your back at Price LeBlanc Lexus.

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