Sarah Sarfaraz | Page 2

No help at all. Salespeople just looked at didn’t help. The sitting area was good, stock with refreshments. Just appointed in the service… Salespeople just looked at didn’t help. The sitting area was good, stock with refreshments. Just appointed in the service… More

by melissamelancon Verified Customer Verified Customer

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Sarah is a joy to work with. She has a beautiful personality and takes very good care of her customers. She makes sure that you are satisfied with your service. As for the dea She has a beautiful personality and takes very good care of her customers. She makes sure that you are satisfied with your service. As for the dealership, customer service is number one! From the purchase of a vehicle to the service and parts department. It is always a pleasant experience. More

by ABAISE23 Verified Customer Verified Customer

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I was disappointed that my car was not washed or vacuumed when I picked it up, when I picked it up, More

by Sharchiasson Verified Customer Verified Customer

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. Answered my technical questions and fixed my issue. I am extremely happy with my serviceExcellent service department am extremely happy with my serviceExcellent service department More

by JDELABRETONNE Verified Customer Verified Customer

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Friendly, Efficient and great service care for vehicle. Will always stop in when in town Will always stop in when in town More

by vallette_harris Verified Customer Verified Customer

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First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More

by WALKERRI72 Verified Customer Verified Customer

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Excellent service from the time I drove up until the time I left. No complaints as usual. I left. No complaints as usual. More

by sylestial Verified Customer Verified Customer

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Great customer service from my Lexus dealership! ! Look forward to my next car service visit ! ! Look forward to my next car service visit ! More

by CHERNELLA JANISE Verified Customer Verified Customer

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I’ve dealt with better service advisors. Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on t Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on the back door after being told they were in stock. I waited 3 hours for services that took approximately 15 minutes to replace the struts or whatever it was on the back and more than 2 hours for tire rotation and re-balancing because the balancing was not done correctly the first time. We were starving and no compensation was offered. Very disappointed in this service advisor. I had to find her several times to inquire about progress of my vehicle’s service. More

by SYBILWILSON Verified Customer Verified Customer

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I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and was told it would cost $ 100 when I got the truth I was very satisfied but if I didn't bring the car over for them to check it out I would of not purchased the part ordered and I would of been very unsatisfied everyone don't have $500 to pay for installation More

by GREGCHINN60 Verified Customer Verified Customer

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