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Sarena Hansen
114 Reviews
114 Reviews
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114 Reviews of Sarena Hansen
Verified Customer
November 11, 2025
Exquisite service will definitely recommend family and friends to come to Connor. You must give him an extreme raise due to his amazing service and great responsibility in actions. friends to come to Connor. You must give him an extreme raise due to his amazing service and great responsibility in actions. More
by Damien
Other Employees Tagged: Matt Czaplewski, Athanasios Almouti, Connor Sawyer
November 07, 2025
Reason for a visit recall on Multi-function switch. Thank you for the service and the car wash Thank you for the service and the car wash More
by happyr426
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
October 29, 2025
Well first I wanna say thank you! But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys th But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys that was very disgusting and dirty. I literally couldn’t even let my kids sit in car! I have plenty of pictures I would love to share! Who can I share this with? Website? Thank you More
by Jessica
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
October 28, 2025
The process of the part coming in, getting a call back, and the service department agreeing that the part was there took weeks and many calls. However, once the part was in and the appointment was made, ev and the service department agreeing that the part was there took weeks and many calls. However, once the part was in and the appointment was made, everything went very smoothly. The experience of taking it in and picking it up was a good one. More
by NICOLEHIRTHE
Other Employees Tagged: Sarena Hansen
October 22, 2025
Sarena answered all my questions and was extremely professional and polite. She offered me three options for tires without being asked. My appointment was on time and took as long as anticipated. professional and polite. She offered me three options for tires without being asked. My appointment was on time and took as long as anticipated. More
by ninemile_rd
October 15, 2025
Conner was helpful and professional, but the dealership itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was nev itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was never informed about — no calls, no emails, nothing — even though I’ve always serviced my vehicle at this same Kia. After being told what needed to be done, I approved an oil change and air filter replacement. The air filter was never installed, and the oil change was done so poorly that oil leaked all over my garage, leaving a permanent stain and puddle still remains . When I brought it back because the oil leaking, instead of an apology or any sympathy, other service staff “not Conner” they gave me attitude also when I requests once again a new air filter that I thought that was already changed a month ago and charged me $73 for it. Conner did his best I will recommend him anytime, but this dealership needs serious improvement in communication, honesty, and quality of service. I’m now questioning every bit of work that’s ever been done on my car here. More
by Mmeressa
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
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