

63 Reviews
Write a Review63 Reviews of Sarena Hansen
June 25, 2025
Excelente personal muy buen trabajo atención en español recomendados 100% Gracias por tan excelente trabajo recomendados 100% Gracias por tan excelente trabajo More
Other Employees Tagged: Athanasios Almouti, Edward Porter, Connor Sawyer, Ajmal Taujoo
June 24, 2025
Service was good but I had to return two days later because the check engine light came on and a sensor had to be tightened. I also asked for a car wash and that didn’t happen. I ended up going to get because the check engine light came on and a sensor had to be tightened. I also asked for a car wash and that didn’t happen. I ended up going to get a car wash on my own. More
June 21, 2025
Joe Towers was my salesman and he was fabulous and I would’ve never bought a car from anybody else would’ve never bought a car from anybody else More
Other Employees Tagged: Athanasios Almouti, Edward Porter, Connor Sawyer, Ajmal Taujoo
June 15, 2025
I was in for service Aug 2024 tire rotation, my truck was too large for the alignment rack, so they did not align tires. They side swiped the side of my truck bringing it into the building. Never bothered t too large for the alignment rack, so they did not align tires. They side swiped the side of my truck bringing it into the building. Never bothered to tell me or fix what they did. I saw it when I picked it up, white paint all down the side of my black truck. The service manager immediately took the truck and got the paint off, no scratches seen. A day later I noticed that they had hit the running board as well denting it a bit and the end cap was missing. They ordered the part and it finally arrived in Jan 2025, I went in for them to install it and it was the wrong part. They would order another. Never heard from them again. I left messages and called, no response. I will not be going back there again. More
Other Employees Tagged: Matt Czaplewski
June 14, 2025
You guys are very nice and respectful and very informative and get the job I was in and out informative and get the job I was in and out More
Other Employees Tagged: Athanasios Almouti, Edward Porter, Connor Sawyer, Ajmal Taujoo, Duraymus Waddy-Love
June 13, 2025
The dealership is very attentive to myself and needs and answers any questions. Serena is very smart and helpful and courteous. They always keep me informed on what is going on. answers any questions. Serena is very smart and helpful and courteous. They always keep me informed on what is going on. More
June 12, 2025
At Russ Darrow the service people are very good about being on time, telling customers about upcoming car maintenance and are polite. being on time, telling customers about upcoming car maintenance and are polite. More
Other Employees Tagged: Athanasios Almouti, Edward Porter, Connor Sawyer, Ajmal Taujoo
June 12, 2025
I love coming to this dealership they're very friendly I'm on my third Kia and I think when I'm done with this one I'll be back for another one I'm on my third Kia and I think when I'm done with this one I'll be back for another one More
Other Employees Tagged: Athanasios Almouti, Edward Porter, Connor Sawyer, Ajmal Taujoo
June 09, 2025
Got things done quickly, efficiently and kept up to date on the service. All love! on the service. All love! More
Other Employees Tagged: Athanasios Almouti, Edward Porter, Connor Sawyer
June 08, 2025
Will not be back. Woman who checked me in said I should have let the engine seize up. Tech who checked me out was rude and condescending and told me quite a lot of mis Woman who checked me in said I should have let the engine seize up. Tech who checked me out was rude and condescending and told me quite a lot of misinformation. More
Other Employees Tagged: Athanasios Almouti
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