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Savanna King
Savanna King at BMW of Palm Springs

Savanna King | Page 14

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.7
146 Reviews

Savanna is a seasoned professional with over a decade of experience in customer service and four years deeply immersed in the automotive industry at BMW of Palm Springs. With a commitment to excellence matching the standards of the BMW brand and indiGO, she continuously delivers top-notch service. Outside of the automotive realm, Savanna enjoys exploring new destinations, cuddling up with her pups, and cherishing quality time with her beloved family.

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

4.7

146 Reviews

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146 Reviews of Savanna King

September 27, 2023

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Employee Rating

Not everything was done (top off oil ) but I will go back and it will be taken care of out of courtesy so I do appreciate that. Very friendly staff! More

by BUBZ28
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Service Time
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Yes
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September 23, 2023

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As always perfect. Responsive, considerate and on top of it. Trust them to get it done. More

by JONROBINBAITZ
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Yes
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September 22, 2023

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I’m new to the area but was pleased by level of efficiency and customer service. Overall was very accommodating More

by GARY.GRUNEBERG
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Yes
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September 22, 2023

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I am satisfied with the good customer service, however, the party quoting the spare parts price needs to quote the correct price for their product. Just now quote me the price for the part (Leaking valve c More

by TONYTRUONG26
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Yes
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September 22, 2023

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Fast, Friendly, Professional, and Thorough Service! Excellent Customer and Service Center! Congratulations, and more power to all of you! More

by seanneroa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Juan Sanchez

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September 21, 2023

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l am just thrilled that my 328i was fixed in a timely fashion. No further comments. More

by cukaoma
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Yes
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September 15, 2023

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Very good service but did take sometime despite appointment .Savana King very friendly and efficient. More

by LarryD
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Yes
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May 26, 2022

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Good people, great service. They really make the experience easy. It’s a first class operation More

by rgcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 01, 2022

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs. We're glad to have you as part of the BMW family and appreciate your kind words about our team. Our goal is to make the experience easy for you and provide first-class service. We hope to exceed your expectations each time you visit us. Thank you for your business and we look forward to serving you in the future.

May 19, 2022

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Employee Rating

BMW Palm Springs always a. Above and beyond for me! Venisha and Sandy gives me stellar service every time! 😊😊 More

by Designerman14@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Sandy Monson

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May 20, 2022

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs! We're thrilled to have you as a customer and we appreciate your kind words about Venisha and Sandy. They are both amazing employees and we're very lucky to have them on our team. We hope you'll enjoy your new car for many years to come! Sincerely, BMW of Palm Springs

March 26, 2022

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Employee Rating

My service representative was very professional, friendly, and helpful. Was a bit surprised that my oil service and simple components check took two days. No loaner cars offered only option was a Ly More

by lukesferra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Apr 04, 2022

BMW of Palm Springs responded

Thank you so much for your 5-star review Luke! I apologize for our lack of loaner cars

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