Scot Seim | Page 3

Salesman and manager are very friendly and courteous. Salesman and manager are very friendly and courteous. I had a marvelous salesman that went above and beyond for me. I would recommend nexcar to anyone Salesman and manager are very friendly and courteous. I had a marvelous salesman that went above and beyond for me. I would recommend nexcar to anyone that need a car. Thank you nexcar. More

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No Complaints,, I initially contacted Nexcar via on line while searching for a good used truck. After submitting the pre approval application, I was contacted by Sale I initially contacted Nexcar via on line while searching for a good used truck. After submitting the pre approval application, I was contacted by Salesman Kevin Norris. who located the perfect vehicle for my budget. upon arriving at the dealership every employee that i came in contact with were very friendly as well as professional. After approving what i thought was a fair deal the entire process took about an hour. I never felt pressured or that I was getting the short end of the stick...Kevin was super nice and answered all of my questions.. I'm sure all of the sales staff are the same however, I would recommend Kevin!!! Great job Nexcar... More

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100 % approval guaranteed Mr.Kevin was an excellent sales person. From the time we enter the lot to the time we left with our brand new vehicle, Mr. Kevin was 100 percent focus Mr.Kevin was an excellent sales person. From the time we enter the lot to the time we left with our brand new vehicle, Mr. Kevin was 100 percent focused on our needs. He digentlly word to get our approval. He is very honest and knowlegable about his profession, and really has a heart if servitude. Mr. Kevin listens to what you want and works hard to follow though with your request. I'm am so grateful to everyone who played a part in our deal. I would recommend Nexcar and Mr. Kevin to anyone. More

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Honest and Straight up Talked with Charles for over a week and he kept his word and if anything made things better, they work as a team and I was not Disappointed. After dri Talked with Charles for over a week and he kept his word and if anything made things better, they work as a team and I was not Disappointed. After driving the two hours they never added to the price, was fair with my trade in, and for a first time buyer they made it happen with ease and zero xxxxxxxx. Straight up folks, would send anyone in my family to them. More

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Awesome buying Experience Nexcar get five star in my book. Salesman DJ and the crew know their stuff. The customer service was awesome too.... Scott, Number GM.... It was like Nexcar get five star in my book. Salesman DJ and the crew know their stuff. The customer service was awesome too.... Scott, Number GM.... It was like giving business to a family member... Love you guys/girls at Nexcar More

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Thanks Tee This is the second car we've bought from Tee. He and Scott in Financing went above and beyond both times to make sure I got a car I lived at the pric This is the second car we've bought from Tee. He and Scott in Financing went above and beyond both times to make sure I got a car I lived at the price I needed. I've had my first car almost five years and haven't put anything into her but maintenance. Good cars, great service, what else can you ask for?????? More

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2011 Cruze ! I was referred by a friend to Nexcar and they delivered ! I would definitely recommend anyone looking for a car to go by there ! I was having trouble I was referred by a friend to Nexcar and they delivered ! I would definitely recommend anyone looking for a car to go by there ! I was having trouble getting into a car but I GOT MY CAR ! thanks to tee, dj & bishipp! More

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First time buyer Such a great experience here would highly recommend buying a car from here , wasn’t a long process either everyone was such a great help . Such a great experience here would highly recommend buying a car from here , wasn’t a long process either everyone was such a great help . More

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The worst dealership experience I've ever had I went to this dealership looking to buy a car. About 3 minutes into my visit, I knew this was not the place I was going to buy from. Here's a run dow I went to this dealership looking to buy a car. About 3 minutes into my visit, I knew this was not the place I was going to buy from. Here's a run down: I found out our sales rep's name through his business card, he did not introduce himself; luckily, I had looked at their inventory online because Phil did not ask any questions as to what kind of car or what my preferences were; when he did come back with the keys for the vehicle I said I wanted to see, he asked "red or silver?". When I asked which one had lower mileage or which one was a newer year, he said "wow, people your age don't usually care about those things." Phil then proceeded to ask me my age to determine that he had correctly profiled me. Yes I am a 22 year old female but that does not mean I am only going to care that my car is pretty and shiny. Next, we went out to see the car and he carelessly swung the door open, scuffing the car next to it, and popped the hood. He then said "it's freshly detailed, nice and clean and shiny," to my boyfriend, not myself, when it was made clear that I was the one shopping for a car. He did not give any specs or anything about the engine other than it looked clean. Then we went inside to talk about financing and such and he repeatedly quoted me for 72+ month, 5-6% rates when I have already been approved for 48mo/2% which I told him; but he disregarded this and tried to sell me a higher financing rate/package. He then asked to run my credit so he could see that I would qualify and I specifically asked before signing the paper (that stated they could check my credit) if it would be a hard inquiry. Phil assured me that it would be a soft inquiry unless I decided to go with them and actually finance. Only then did I sign. (It turned out to be a hard inquiry, dropping my credit significantly). He came back 30 minutes later and said he could "basically" give me what I'm looking for. When I pushed to know what "basically" meant, he said 60 months at 5-6%. Since this was not what I was looking for, we politely said thank you and that we were going to keep looking around and Phil did not stand up to let us out or walk us out at all. When we were half way out the door, he yelled to us asking if he could follow up. We said yes to be polite and left. I understand losing a sale is a defeat but sitting and moping is not the correct response when we are not even out of the building. Once in the car, both Phil and the General Manager, Scot Seim approached our car to try and save the terrible sale. I told Scot thank you but there was nothing else we were looking for from them and that we were going to keep looking. Phil being there as well did not give any opportunity for me to feel comfortable giving feedback on his poor performance. I have contacted Phil by email to let him know that I was severely dissatisfied with the experience and he has not reached out in any genuine way to try to mend the situation. I have only received canned emails asking about preferences we had already talked about and about making an appointment to come (as in for the first time) and talk about all of the options they have. Their online inventory is also misleading. When I looked, it said there was a white ford focus with a different trim than any of the focuses they had available and the only one with matching interior to the pictures online was silver and not white. NexCar severely dropped the ball from the very beginning to the very end and I will not be returning. I would not recommend them to anyone. Rather, I am spreading the word about my experience. Buyer beware. Note: The Phil Gemmer as pictured on this website (who's business card I got from the desk we were at) is not the person we were (not)helped by. I do not mean to wrongfully smear Phil's name if he is not the person who helped us. Unfortunately, as I stated, the sales rep never told us his name so I am relying on the business card on the desk. The sales rep was much younger than the Phil Gemmer pictured on this website. More

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No hassle. Great deal. If you’re in the market for a great deal on a dependable vehicle without the sales hassle, be sure NexCar is on your list of places to visit. Charles If you’re in the market for a great deal on a dependable vehicle without the sales hassle, be sure NexCar is on your list of places to visit. Charles and Scott listened to what I needed and worked with me on a great price. I would highly recommend you make this your first stop in you car search process. More

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