Scot Shandler | Page 14

Truth and Honesty I had a excellent experience with this Dealership ,however, there was one issue about the 2011 Ford Ranger XLT that I eventually purchase and that wa I had a excellent experience with this Dealership ,however, there was one issue about the 2011 Ford Ranger XLT that I eventually purchase and that was the Carfax Report reported that this Ranger was not in a accident. I took this Ranger on 02/26/2018 to auto body shop that told me that the Truck was involved in some kind of fender bender...To replace this bumper will cost me close to a thousand dollars .My only advice would be to not believe everything in a Carfax report. I think the Dealer should have at least met me half way on the repairs.. Besides that I'm enjoying the Ranger.. More

by bjthorntonsr Verified Customer Verified Customer

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The sales and services very professional Working with the sales and services of Brian Hoskins ford is top notch buying many trucks in past and the service I use has always been above par Working with the sales and services of Brian Hoskins ford is top notch buying many trucks in past and the service I use has always been above par More

by PIPEWRENCH6 Verified Customer Verified Customer

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A great experience Our great experience began with Brandon Newell! Due to a health issue of my husband, Brandon brought cars to our home to look at not once but twice! Our great experience began with Brandon Newell! Due to a health issue of my husband, Brandon brought cars to our home to look at not once but twice! He even made sure to bring paperwork to my home so my husband could sign them! He was patient, kind, and nothing but respectful to my husband and I. Michael and every person from the showroom that I ended up meeting were very kind and treated my needs individuallly! Over the years we have purchased many cars and have never had such a friendly yet professional experience. Thank you especially to Brandon! You're an incredible young man! More

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Nice, quick and smooth deal at the advertised price. I had been dealing with another Ford dealer closer to home for a week. They didn't have a truck I liked, but I found one at Hoskins with an advertise I had been dealing with another Ford dealer closer to home for a week. They didn't have a truck I liked, but I found one at Hoskins with an advertised price at over $10,000 off MSRP on their website, so I asked my salesman if he could get it at that price. He wanted $4,400 more. I was leaving on vacation the next day, called Hoskins and spoke to Robert Coleman at about 4 pm. He honored the deal, and had a bed liner and trifold top installed, so I was able to pick it up by 6 pm the next day, even though the accessories didn't arrive till 3. Love the truck and had a great experience with Robert. Scott in financing was also a pleasure to deal with. He kept the atmosphere light and got everything done seamlessly. More

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Professional, courteous, willing, & transparent The team at Brian Hoskins Ford in Coatesville, PA, beginning with my internet saleswoman, Marie, was truly outstanding! My experiences in purchasing a The team at Brian Hoskins Ford in Coatesville, PA, beginning with my internet saleswoman, Marie, was truly outstanding! My experiences in purchasing a new 2016 (demo) Ford F150 could not have gone more smoothly. I commend the entire staff at Hoskins Ford for making me feel welcome and valued as a customer. Negotiations were painless and terms acceptable for both dealer and consumer. And, I left with the perfect vehicle for me, my family, and my work. I HIGHLY RECOMMEND Hoskins for your auto needs! More

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One Happy New owner!!!!! I was looking for a Ford Focus ST3.Brian Hoskins Ford made my dreams a reality.A shout out to Brandon Newell he found exactly what I was looking for.A I was looking for a Ford Focus ST3.Brian Hoskins Ford made my dreams a reality.A shout out to Brandon Newell he found exactly what I was looking for.And was very knowledgable and pleasant to deal with.I strongly recommend this dealership to get what your looking for with a fair price.By the way this car is absolutely incredible.Thank You regards Ed S. More

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Excellent Customer Service I had a very positive car buying experience. Went to just look at the car on Saturday and was told to take it home and drive it, try it out for the w I had a very positive car buying experience. Went to just look at the car on Saturday and was told to take it home and drive it, try it out for the weekend. Came back today (Monday) and purchased the car because I loved it! The staff was very friendly and they all shook my hand and thanked me for the purchase and told me to call with questions or concerns. They made me feel like they truly appreciated my business. More

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Stopping in and pulling out I went to Brian Hoskins ford looking for a used escape. When arrving I met with Bill Tarter and Michael Ciarlone which made the car buying expriance a I went to Brian Hoskins ford looking for a used escape. When arrving I met with Bill Tarter and Michael Ciarlone which made the car buying expriance a very pleasurable exprienace. I definitely recommend anyone looking for a new or used car to go see the employees at Brian Hoskins ford. Brian Hoskins employees go above and beyond for their customers from sales to the detailing department getting your new vehicle ready to leave the lot. More

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Johhny D 2017 F-150 I have lost count on how many friends and family i have sent to Brian Hoskins ford but i will say i wouldn't go anywhere else!! The way myself and fri I have lost count on how many friends and family i have sent to Brian Hoskins ford but i will say i wouldn't go anywhere else!! The way myself and friends have been taken care of in every way from sales to service is just outstanding. Thanks again Mike Ciarlone,Ed Kovatch and Matt Lutter for making this happen for me!! More

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Honest and no pressure - Super Outstanding dealer My wife and I wanted to look at a specific car, a 2016 CMAX Energi, White Platinum Metallic Tri-Coat. When car shopping (which we do once every 10 ye My wife and I wanted to look at a specific car, a 2016 CMAX Energi, White Platinum Metallic Tri-Coat. When car shopping (which we do once every 10 years or so), we let the Lord lead us and just jiggle the door to see what happens. We arrived at the dealership and we were admiring the 69 Mach 1 that they have in the showroom when I started talking to Bill (Tarter) about Mustangs (I have owned 5 over the years) Anyway, we had a great time talking about old Fords and he easily asked us if we were interested in anything. We said yes and Bill brought the car around for us to look at. We test drove the car and then started talking once again with Bill. Earlier, I put in two of my vehicles online for a potential trade. Bill was going to hand us off to Austin for that reason, but we felt more comfortable with Bill. It was not a big deal and there were no hard feelings. Anyway, after some time talking about life and cars and kids, I put in an offer that I though was fair. Bill took the offer to Joe. Joe came out and gave me the "I need to keep the lights on" speech, but basically said the initial price was the lowest he could go. Now, I do a ton of research and that didn't sound right to me, especially with other dealer discounts (volume and customer satisfaction, etc). Plus, it is a CMAX Energi, so the customer base is very small. Anyway, Joe was just doing his job... We ended up splitting the difference and the difference wasn't that much anyway. I really do like hitting my target and getting the best deal possible. However, I think in the long run, splitting the difference will be our best deal because of the great relationships we made during the process. Everyone, including Mr. "You’re breaking my heart" DeMarino was outstanding. We picked up the car the next day...It was washed and cleaned. Full tank of gas (however, they did not charge it fully, so it was plugged in while we went through all the paperwork). We talked with Austin the next day since he has a Fusion Energi. Nice guy and I certainly wouldn't mind dealing with him on any new car purchase in the future, Scot went through all the perfunctory paper work. I had never financed a car before and this deal was 0% @ 72 months (which is amazing). All my other car purchases were cash, but this deal is still cash...only better. Anyway, Scot was patient answering all my questions....no high pressure sales on any of the extended warranties. He just offered them matter-of-factly. However, Ford does need to fix their online purchase / finance system. Only the first 3 pages of 7 printed out, so Scot had to work around that to get all 7 pages printed so I could read them before I signed. I can't say enough about Bill Tarter. He did a great job and had the right demeanor for my wife and son. We are happy and excited with the purchase and believe that the Good Lord lead us to this dealership. We had visited so many and looked at many cars / SUV's including VW (Tiguan), Ford (Escape), Chevy (Spark and Cruze Hatch), Jeep (Renegade) and Buick (Encore). I would highly recommend Brian Hoskins Ford to anyone in the market for a new car. I had also searched far and wide for the right CMAX. I even was looking as far as Virginia and Maryland to find the right car. As an FYI, I was looking at the CMAX Energi since 2013 and we knew exactly what we wanted. We did NOT want NAV because my wife likes her Garmin. We don't need the "upgraded" sound system and we did not need the automatic lift gate (come on, are we getting that lazy?). Matter of fact, we would be much happier with a manual CMAX, rather than a CVT. I think a manual Energi would be the perfect car. My wife wanted the White Platinum and the Panoramic Roof. Her only complaint is that the roof does not open. Anyway, the only options on the car we bought were the roof and the paint. But at least for 2016, the Energi's only come in the upscale SEL. This was the perfect car at the right time for us. More

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