Scott Allen | Page 21

This dealership has taken great care of me on my last 5 vehicles. You always feel they are honest and want to ensure you are happy with your new vehicles. Great follow-up, and value. I'll always go Basney! vehicles. You always feel they are honest and want to ensure you are happy with your new vehicles. Great follow-up, and value. I'll always go Basney! More

by Ryan Woodruff Verified Customer Verified Customer

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Super Great Scott was very helpful and nice. He had the vehicles ready to go with a full tank of gas. Vehicles were clean and looking good. Scott was very helpful and nice. He had the vehicles ready to go with a full tank of gas. Vehicles were clean and looking good. More

by cthomp17 Verified Customer Verified Customer

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We just came in to look and walked out with a car. Scott was a wonderful help and was so nice to me and my parents. The atmosphere in the dealer was fantastic! We are planning to come here for another purch was a wonderful help and was so nice to me and my parents. The atmosphere in the dealer was fantastic! We are planning to come here for another purchase in the future. More

by valerie.ramirez25 Verified Customer Verified Customer

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Best car shopping experience I have ever had! I went online to look at what inventory the dealership had, so when I came in to the dealership they already had the car I was interested in ready for the t online to look at what inventory the dealership had, so when I came in to the dealership they already had the car I was interested in ready for the test drive. Scott Allen was very friendly and approachable throughout the process. He answered al if my questions and was very thorough when going through the car buying process and after when he was showing me everything my car could do. I will most definitely recommend Scott and Basney Honda to all of my friends and family if and when they are in the market for a new car. More

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Would not recommend purchasing uncertified vehicles or using the service department of Basney Honda. Parts replaced on newly purchased vehicle broke again the next day. using the service department of Basney Honda. Parts replaced on newly purchased vehicle broke again the next day. More

by taskillen Verified Customer Verified Customer

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Scott Allen did a really good job through the buying process. He explained everything and made the process easy. Thanks again for all the help! process. He explained everything and made the process easy. Thanks again for all the help! More

by kaitlyn_sniadecki Verified Customer Verified Customer

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Scott is a very friendly and helpful guy. He remembered me from a month prior to my purchase while I was first test driving. He was able to help me out to the best of his ability. He cared a lot more for m me from a month prior to my purchase while I was first test driving. He was able to help me out to the best of his ability. He cared a lot more for me and my ideas than for the sale. I would 100% recommend him to anyone. More

by allen441 Verified Customer Verified Customer

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1st contact My wife and I met with Scott Allen and had over the course of 3 days spoke also with Rodger Loveing. Our experience was great, both of these men answ My wife and I met with Scott Allen and had over the course of 3 days spoke also with Rodger Loveing. Our experience was great, both of these men answered all questions and directed us in a no nonsense manner as to what vehicles would best fit our needs. We bought 2 vehicles in those 3 days. Can't say enough about these two Men. Both finance officers we worked with were great as well, explaining in detail the mound of paperwork needed without confusing us. Thanks ….. More

by mpace1457 Verified Customer Verified Customer

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Security Freeze Snafu Overall, I'd say Basney is an excellent dealership. My only problem - and it became significant - was partly my fault for placing a security freeze on Overall, I'd say Basney is an excellent dealership. My only problem - and it became significant - was partly my fault for placing a security freeze on my credit reports. While I had lifted it from Experion, I did not realize it was also in place for TransUnion and Equifax. Thinking Experion was the problem, I spent over an hour on the phone with them trying to lift an already lifted freeze, while Accounting was calling TransUnion getting the "cold" shoulder. When Accounting and I finally discovered our miscommunication, I asked my representative, Scott Allen, if he had the phone #s I could contact to lift the freezes. No, he didn't, and even Accounting had to dig to find them (I've learned that credit bureaus do not freely give out their contact information). So, after all was cleared up with my excellent credit rating, I recommend that every representative have the bureau customer service numbers at their desks. In this day of rampant identity theft, if I'm the first customer who had security freezes on her accounts and forgot about it, I definitely won't be the last. That's a procedural issue that should be addressed. Otherwise, Scott was informative and very helpful, and Ken Bloss did an excellent job of communicating very detailed information. I initially dealt with Leslie on the phone before I went in for my test drive. Unfortunately, she was not available when I showed up for my appt., so Scott was willing to help. I never met Matt Mulstay, but the CR-V was beautiful when I took possession, so someone in Maintenance did a great job. And Chip, I'm sure, is very capable, but we were only introduced to each other so I'm really not one to rate him. Overall, I would definitely recommend Basney to anyone, as long as the customer has checked with all the credit bureaus to lift their security freezes prior to applying for an auto loan at Honda's current very attractive rates. More

by pkmillard1602 Verified Customer Verified Customer

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awsome I was very pleased with the staff. They were very knowledgeable and helpful. I am very happy with our purchase and am sure to be back in the future fo I was very pleased with the staff. They were very knowledgeable and helpful. I am very happy with our purchase and am sure to be back in the future for all my vehicle purchases. I Also plan to refer anyone I know who might be looking for a vehicle . I really appreciate excellent customer service. Thank you! More

by pricet4 Verified Customer Verified Customer

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