Check out Scott Barrier's reviews on DealerRater

November 11, 2022

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Employee Rating

It was easy to book online and so far I have not had any more issues. more issues. More

by klginley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Nov 12, 2022 -

Victory Toyota of Brook Park responded

Thank you for the feedback about the ease of the online scheduler. It's great to hear that your vehicles issue was easily resolved and we got you back on the road. Please let us know if there is anything else we can help with!

November 11, 2022

Dealership Rating

Employee Rating

Competent and quick. Not really empathetic. Seemed at first to be more bothered about having to install a headlight assembly purchased elsewhere. I'm looking for a rel Not really empathetic. Seemed at first to be more bothered about having to install a headlight assembly purchased elsewhere. I'm looking for a relationship I can trust. Not sure I found it. More

by micjox

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 16, 2022 -

Victory Toyota of Brook Park responded

Sir, Thank you for visiting us. We'd like to continue business with you. I'm sorry that you aren't convinced that this is the place to do it. Please contact me to schedule your next service and I'll make sure that you have a great experience and realize that Metro Toyota is a caring dealership. Chris Sullinger 216-898-2940-Service Manager

Nov 17, 2022 -

micjox responded

Maybe - but I will be coming back because the headlight installed is misaligned and not aimed properly.....

November 11, 2022

Dealership Rating

Employee Rating

Very helpful scheduling the appointment. The service department was prompt and provided a great service. The service department was prompt and provided a great service. More

by Kemer1254

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 11, 2022

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Employee Rating

Fast service and nice amenities while waited for my vehicle. Staff was very friendly. Great job! vehicle. Staff was very friendly. Great job! More

by Michael.barth05

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2022

Dealership Rating

Employee Rating

I have been buying cars at Metro forever. I would never go anywhere else. I am treated extremely kindly and with great respect. I appreciate their knowledge and help I would never go anywhere else. I am treated extremely kindly and with great respect. I appreciate their knowledge and help More

by bmaniker

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Albright, Ryan Schneider, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Nov 10, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2022

Dealership Rating

Employee Rating

I was able to get my service done even though they didn’t had any appointments available. Thank you for such an excellent customer service. had any appointments available. Thank you for such an excellent customer service. More

by m.mohammed1516

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominic Theodore

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Nov 09, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Nov 09, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2022

Dealership Rating

Employee Rating

Always alert you when you need service. . always helpful and timely.. great service with nicer people . always helpful and timely.. great service with nicer people More

by jbufford1602

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 09, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 08, 2022

Dealership Rating

Employee Rating

They are polite and helpful very knowledgeable the place is very clean and tidy. The employees are always saying please and thank you. Their always neat and groomed.😊 is very clean and tidy. The employees are always saying please and thank you. Their always neat and groomed.😊 More

by byrdl2759

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 09, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2022

Dealership Rating

Employee Rating

Advisor Mike H was great. He kept me informed and notified me as soon as my car was done He kept me informed and notified me as soon as my car was done More

by debsyms58

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Mike Hana, SUSAN BOTTORF

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2022

Dealership Rating

Employee Rating

Fantastic service by everyone I met. Kind of annoying being constantly bounced around to different departments when calling. Kind of annoying being constantly bounced around to different departments when calling. More

by NICKMCCAUSLIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Scott Barrier | Page 18

Assistant Service Manager

Victory Toyota of Brook Park

644 Reviews of Scott Barrier

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