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Scott Barrier
Scott Barrier at Victory Toyota of Brook Park

Scott Barrier | Page 20

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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644 Reviews

Dealership Experience

35 yrs, 6 mos

Industry Experience

42 yrs, 5 mos

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rated

644 Reviews

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644 Reviews of Scott Barrier

October 28, 2022

Dealership Rating
Employee Rating

Metro Toyota has a great service team. Easy to make an appointment to get the car in for service More

by RAGRUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore

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Oct 31, 2022

Victory Toyota of Brook Park responded

Thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 25, 2022

Dealership Rating
Employee Rating

In the past I have had good faith that this dealership knew how to service a vehicle and make the customer happy. My last service broke that faith and trust. More

by ej.upesleja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 25, 2022

Victory Toyota of Brook Park responded

EJ- What happened? We'd like to make sure that we renew that good feeling. Please reach out to me. Chris Sullinger 216-898-2940

October 25, 2022

Dealership Rating
Employee Rating

Scott at Metro Toyota was Efficient, Friendly, and Informative. It was extremely helpful to have an individual answer the phone when calling the dealership. More

by ToniaKayGNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Receptionist answering the phone

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Oct 25, 2022

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Scotts efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 25, 2022

Dealership Rating
Employee Rating

Courteous and helpful. I was pleasantly surprised at the cost. I will definitely be back! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 25, 2022

Victory Toyota of Brook Park responded

Debbie, We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else we can help you with and please dive safely!

October 22, 2022

Dealership Rating
Employee Rating

I am always treated with courtesy from the time I arrive until my vehicle h=is ready for me to leave. Coffee and smacks are provided while you wait for your service. If the service id going to involve mor More

by orbrath
Recommend Dealer
Yes
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Oct 25, 2022

Victory Toyota of Brook Park responded

Thank you for taking the time to let us know that our service team kept you informed and made good recommendations to keep your Toyota running smoothly. We look forward to continued service with you! Please let us know if there is anything else we can help with!

October 22, 2022

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Employee Rating

Quick and efficient! Always confident that the job is done right! Polite staff and always ready to answer any question More

by bethmurphyjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 22, 2022

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running well. We'll look for you again in the future!

October 21, 2022

Dealership Rating
Employee Rating

Very professional and friendly environment along with clean restrooms and waiting area, i was very pleased there More

by PNICESOB4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MIKE BALIS

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Oct 22, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Mike, Scott and the team will be happy to help you if you should need anything else. Drive carefully!

October 21, 2022

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Employee Rating

Metro employees are Friendly, professional, timely, knowledgeable and polite. I had a low tire and they filled it immediately. More

by MARTHAOH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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October 20, 2022

Dealership Rating
Employee Rating

I had one of the great service for my car, when I went there for oil change. Thanks guys👍 More

by fofolieglo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 22, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 20, 2022

Dealership Rating
Employee Rating

I have always had a great experience at this dealer. I encourage others to go here More

by PAMHARP10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana

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Oct 22, 2022

Victory Toyota of Brook Park responded

Pam, What an outstanding review! Scott, Mike and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

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