Scott Barrier
Scott Barrier at Victory Toyota of Brook Park

Scott Barrier | Page 32

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
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rated
644 Reviews

Dealership Experience

35 yrs, 6 mos

Industry Experience

42 yrs, 5 mos

not yet
rated

644 Reviews

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644 Reviews of Scott Barrier

June 19, 2021

Dealership Rating
Employee Rating

Took my car in for an air bag recall repair. When I left, I noticed my care was a lot cleaner than when I arrived. I also noticed my alternator belt was no longer squeaking. The car has been running More

by donald.borazanian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

Jun 21, 2021

donald.borazanian responded

I will be in the next time I need maintenance or repair.

June 18, 2021

Dealership Rating
Employee Rating

Staff was very friendly and efficient. Service was completed quickly, and vehicle was ready to go sooner than I expected. Service department was very impressive. More

by demankus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 18, 2021

Dealership Rating
Employee Rating

Love their service. They took good care of me and even did some extra recommended work in a short period of time. Thanks guys. Your the best!! More

by Crivcairn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 18, 2021

Dealership Rating
Employee Rating

There was a part was left in the truck and I pointed out, when I got my vehicle apart was gone and they said it was nowhere to be found so yes very disappointing More

by JBIRD95352002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Yacek Nazarczuk, Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan

Jun 29, 2021

Victory Toyota of Brook Park responded

Hello, We would like to get to the bottom of this, can you please reach out to our Service Manager Chris Schillinger at 216-267-7000 ext 158 to discuss this. Thank you. - Metro Toyota Customer Care Team

June 18, 2021

Dealership Rating
Employee Rating

Knowledgeable, pleasant, courteous, honest, great and pleasant waiting area, staff know you and the history of your car, so GLAD I switched to Toyota cars, love that the car reminds me when it’s time for More

by JEANAAJJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers , Maggie Colan

Jun 21, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 16, 2021

Dealership Rating
Employee Rating

Was my first time here and it was very pleasant. I was helped as soon as I pulled up. My services was explained to me and I received a full break down of the work done on my vehicle. Will be returning for More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. See you next time! - Metro Toyota Customer Care Team

June 16, 2021

Dealership Rating
Employee Rating

I’ve been using Metro Toyota service since 1992. Much better than Brunswick Toyota service imo. Bought 8 cars from Dan Schneider to date. He’s very well informed and a pleasure to deal with. More

by Jacriswell19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Joe Rogers , Maggie Colan, Dan Schneider

Jun 17, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 15, 2021

Dealership Rating
Employee Rating

It's very good. I'm very satisfied for the service. I'm recommend to any ask for car service. Thank you for your friendly attention More

by mv7014954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 15, 2021

Dealership Rating
Employee Rating

Service was OK, except that no record of battery checked. Original, battery dead less than 1 week later, would not hold charge. Would have replaced at service visit if informed. First time seeing this la More

by djnorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Don't remember.

Jun 29, 2021

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger to discuss this at 216-267-7000 ext 158. We would like to get to the bottom of this, thank you. - Metro Toyota Customer Care Team

June 13, 2021

Dealership Rating
Employee Rating

Long time customer, usually very happy with sales and service. Had an issue during my most recent maintenance visit. Chris, the service manager, reassured me that the problem will be properly addressed. More

by DETTMERFAMILY4035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana

Jun 14, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

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