Scott Barrier | Page 41

Terrible service For the first time in ten years I was so disappointed with the treatment of my car that I take excellent care of. The first thing was my key which wa For the first time in ten years I was so disappointed with the treatment of my car that I take excellent care of. The first thing was my key which was not in the ignition but thrown on the dashboard of my car which had oil on it and when they threw it on my dashboard it had oil on my dashboard, then I had noticed that oil was smeared on the gear shift, door handle, door panel and a big hand print was right on my hood where they slammed it shut. I have never got my car back so dirty the whole ten years I have been coming there. Also the sticker that they put on the windshield for the next oil change was rolled up and thrown in my console. What a shame that they didn't give a crap about my car and treated it that way. No pride in there work, they dirty my car and treated it with no respect. Now I wonder if the oil was changed in the first place but with oil all over the interior I think it might have been, or they just might of topped it off. What a disgrace, I wanted to turn around when I left and showed them my car and how they treated it but I knew nothing would be done about it. No one cared enough to worry about the treatment of my car in the first place. What a shame Toyota allowed this to happen. More

by CHAMBERS98 Verified Customer Verified Customer

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Routine "maintenance service". Organized Friendly staff Good service Nice sitting area Great space for children to kill time while waiting. Good Snacks. Great drinks at no cha Organized Friendly staff Good service Nice sitting area Great space for children to kill time while waiting. Good Snacks. Great drinks at no charge. Clean atmosphere. More

by tatumca Verified Customer Verified Customer

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Great service We have been Metro Toyota sales and service customers since the late 1980’s and we’ve always had great customer service. We highly recommend Metro! We have been Metro Toyota sales and service customers since the late 1980’s and we’ve always had great customer service. We highly recommend Metro! More

by L Friedlander Verified Customer Verified Customer

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Very disappointing Social distancing not followed. My quote for a new lease was $100 more per month. Service report had a glaring mistake which was not resolved. Social distancing not followed. My quote for a new lease was $100 more per month. Service report had a glaring mistake which was not resolved. More

by J2388 Verified Customer Verified Customer

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Metro Toyota dealership - Sharon I have been coming to Metro Toyota for about 40 years. I would not deal with any other dealership. From the top management down - Jim Daley, Barry G I have been coming to Metro Toyota for about 40 years. I would not deal with any other dealership. From the top management down - Jim Daley, Barry Greenfield, to sales people, Sam, And Chad Higgins, first as a salesman, now as a manager, to the service department - Scott Barrier, and others have all provided the most in customer appreciation, respect, professionalism, and the best vehicles I could ever hope to own, and now lease. I will always recommend Metro Toyota. More

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a great dealership Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just fi Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just find them to be the best in my area and sure that they are among Toyota's best dealers. More

by glen_stevens1248 Verified Customer Verified Customer

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I brought my car in because I received a recall notice. I have no complaints about the work done on my car but I think 2 hours a long time to wait for it to be done. I think a better scheduling system would have no complaints about the work done on my car but I think 2 hours a long time to wait for it to be done. I think a better scheduling system would eliminate so many cars coming in at the same time. Should only be about an hour wait time for most services unless there is a major repair being done. More

by HARKPT Verified Customer Verified Customer

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Service Review The service provided met my expectations. The waiting area provided free coffee and snacks. The aquarium was a pleasant diversion. I would recommend M The service provided met my expectations. The waiting area provided free coffee and snacks. The aquarium was a pleasant diversion. I would recommend Metro Toyota to friends going forward. I have been a loyal customer for over a decade. More

by JEFFKNIESS Verified Customer Verified Customer

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It was good Calling in my appointment, the girl was very professional/polite, Arriving at the Dealer Ship I was greeted in the garage by a female who along with e Calling in my appointment, the girl was very professional/polite, Arriving at the Dealer Ship I was greeted in the garage by a female who along with everyone at the service department was very professional and polite . Was advised of a time delay in case I wanted to leave and come back. Joe was pretty much on the money concerning the wait time. Very happy with what they do. More

by DAVIDSNTG@aol.com Verified Customer Verified Customer

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It's never pleasant when your vehicle needs service but Metro Toyota removes the question of quality work. I've been going to Metro for 25 years or so. I'm a happy customer. Metro Toyota removes the question of quality work. I've been going to Metro for 25 years or so. I'm a happy customer. More

by HARRIS.M Verified Customer Verified Customer

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