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Scott Barrier
Scott Barrier | Page 54
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
644 Reviews
Dealership Experience
35 yrs, 6 mos
Industry Experience
42 yrs, 5 mos
644 Reviews of Scott Barrier
September 27, 2018
Disappointed a little & surprised Brought my NEW car in for it's second scheduled maintenance. Did it at lunch time and waited in lobby. All was great except I realized they didn't w Brought my NEW car in for it's second scheduled maintenance. Did it at lunch time and waited in lobby. All was great except I realized they didn't wash the car. I called the next day to confirm that was a standard. I got an apology and bring the car back and they would wash it. Disappointed that such a basic part of the maintenance process wasn't done. Makes me always wonder what else wasn't done. Was also suggested to me that one of my filters needed to be changed out. I kind of shake my head at that one being the car has less than 13K miles on it. But most disappointing was the lack of follow through on the lack of a car wash. More
by Lisa B
Verified CustomerOther Employees Tagged: Do not know the employee I worked with. Just put a random one to complete the survey.
September 25, 2018
Leasing a new Toyota Camry Tony Overman was willing to assist me in the search for the Camry I requested. He returned my phone calls and was very helpful without pressuring me Tony Overman was willing to assist me in the search for the Camry I requested. He returned my phone calls and was very helpful without pressuring me into the selection of a car. Tony informed me of the options I had in leasing a new car. Scott Barrier is always helpful in the service department. He is efficient and honest in explaining options for service on my car. Overall I have had excellent service from Metro Toyota for a long time (over 15 years). More
by SCIENCELMS
Other Employees Tagged: Tony Overman , Ken Proctor
September 24, 2018
Thank you This was my initial service appointment, since purchasing my Toyota Camry. This also included the replacement of a scratched windshield. The work on This was my initial service appointment, since purchasing my Toyota Camry. This also included the replacement of a scratched windshield. The work on all was done on time and the service personnel and car dealership as a whole were most accommodating. Vextra thanks for ckeaning the drivers side mat which had some dirt. More
by MARLAJLOEHR
Other Employees Tagged: Barry Greenfield, Ramona Plumlee , Stephanie Talbot, Emma Guffy and the lovely woman in service checkout who filled our papers for me for a loaner.
September 22, 2018
Long time customer I’ve been getting cars at Metro Toyota since 1997 for me and my family. Every time I come in to get a car Dan makes me feel like part of the family. I I’ve been getting cars at Metro Toyota since 1997 for me and my family. Every time I come in to get a car Dan makes me feel like part of the family. I will never go anywhere else for my vehicles. Metro is my home. Thanks again Dan! You rock! More
by Big Jim
Other Employees Tagged: Bob Albright , Dan Schneider
September 16, 2018
Great service as always I took my Rav4 in for basic oil change and tire rotation and as always, excellent service. Really appreciate that the Metro service employees always g I took my Rav4 in for basic oil change and tire rotation and as always, excellent service. Really appreciate that the Metro service employees always go over what was done, checked and let me know if they see anything to watch for. More
by Kirb8423
September 14, 2018
TRUST I almost always go to this Dealership Repair Shop. They are honest, quick, professional, and skilled. I never feel that I have been taken, or tricked I almost always go to this Dealership Repair Shop. They are honest, quick, professional, and skilled. I never feel that I have been taken, or tricked into unnecessary repairs or purchases. I have a great deal of confidence in this team. I have never had a bad experience in the MANY years I have been going there for repairs. More
by DRPATRICIAW
September 12, 2018
65K maintenance service As always, service was prompt and staff courteous and efficient. My service was routine, but I did ask for a few extra things to be checked on the c As always, service was prompt and staff courteous and efficient. My service was routine, but I did ask for a few extra things to be checked on the car. This was handled to my satisfaction. More
by CBOEHM449
September 12, 2018
Great service department They send service reminders. When you call for appointment, they get you in ASAP. They check your car throughly. Helps to keep my 2011 Venza in top s They send service reminders. When you call for appointment, they get you in ASAP. They check your car throughly. Helps to keep my 2011 Venza in top shape! I love my Venza!! More
by DELANNEL
September 11, 2018
Tire rotation service I was.abke yo schedule an appointment within a few days accommodating my schedule. I arrived and shortly after met with Scott Berrier. He went over I was.abke yo schedule an appointment within a few days accommodating my schedule. I arrived and shortly after met with Scott Berrier. He went over my request, within a half hour or so it was ready. He went over the Multipoint Inspection Sheet and answered my questions. He is a great Service Advisor! More
by LZIDEK
September 10, 2018
Good service and great staff Overall Metro Toyota provides very good service. Staff in the service department are very friendly. They went over everything they did and pointed o Overall Metro Toyota provides very good service. Staff in the service department are very friendly. They went over everything they did and pointed out what was needed. More
by acey2y2
Other Employees Tagged: Chris Ollar
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