Scott Barrier | Page 59
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
35 yrs, 6 mos
Industry Experience
42 yrs, 5 mos
644 Reviews
Write a Review644 Reviews of Scott Barrier
June 22, 2018
Diagnose Check Recharging System alert At time of the service appointment, the service dept efficiently processed my checking and due to the nature of the problem, arranged a short term ren At time of the service appointment, the service dept efficiently processed my checking and due to the nature of the problem, arranged a short term rental. They subsequently called me back with their resolution and also proactively replaced a failed tail light. When I returned to the dealership, I received a friendly greeting and the service agent fully explained the problem. I was surprised to have the car washed and the total cost of the service/rental was at no cost. Much thanks to Scott and the Service team. More
Other Employees Tagged: Mike Hana
June 22, 2018
Quick repair The service department was friendly and helpful in replacing the heat shield on my 2009 Matrix. I have always had my car serviced there and never any The service department was friendly and helpful in replacing the heat shield on my 2009 Matrix. I have always had my car serviced there and never any problems with my car. More
June 15, 2018
Service Car is two and one-half years old and Metro Toyota has taken good care of us. We hope to have a long relationship with them. We will have nothing to Car is two and one-half years old and Metro Toyota has taken good care of us. We hope to have a long relationship with them. We will have nothing to do with a couple of other dealerships in the area. (Not Toyota dealers) More
June 12, 2018
40,000 miles check up A great experience from the moment I scheduled the appointment and the service was done , Very attentive very professional a great experience overall A great experience from the moment I scheduled the appointment and the service was done , Very attentive very professional a great experience overall a great dealership from the sales department to the service department More
June 12, 2018
Good timely service but very overpriced We were charged $99.00 to look at a door which they stated required a $500.00 part. We got 4 new tires a battery and rear brakes they charged a ridicu We were charged $99.00 to look at a door which they stated required a $500.00 part. We got 4 new tires a battery and rear brakes they charged a ridiculous amount for the service. While standing in line I could see into an office and on a white board there were written numbers showing profit and Service Dept Goals. They clearly profited greatly from our visit. Don’t get me wrong they were quick and professional and I have peace of mind the work was done right but the prices were SKY HIGH!!! More
Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
June 11, 2018
It was properly taken care of, I guess. The problem was the noise from wheels or drive system and my concern was if there are any issues for the drive shaft which there was before. It appear The problem was the noise from wheels or drive system and my concern was if there are any issues for the drive shaft which there was before. It appeared not from the shaft at this time but the issue always makes me nervous due to the following reasons. 1. significant noises, 2. quick worn out of tires, it is going to be 4th tire even the mileage is just about 77k, 3. unreasonable cracking of windshield glass with no stone chip, already replaced twice. The service I received was good but there are just concerns for the vehicle. More
June 08, 2018
New Tires Service was excellent and Scott Barrier did a great job as he always has for many years. I will always come back to have my car serviced and my wifes’ Service was excellent and Scott Barrier did a great job as he always has for many years. I will always come back to have my car serviced and my wifes’ Camry serviced also. More
June 04, 2018
Pleasant experience Needed to replace the engine splash guards, work was completed quickly. Was able to schedule an appointment in less than an half an hour, worked out w Needed to replace the engine splash guards, work was completed quickly. Was able to schedule an appointment in less than an half an hour, worked out well. More
Other Employees Tagged: Joe Rogers
June 02, 2018
Courteous, efficient service, as always. Excellent as always!! That's why I keep coming back!! My current lease is about up, but plan on leasing again.... EVERYONE is courteous and friendly. Excellent as always!! That's why I keep coming back!! My current lease is about up, but plan on leasing again.... EVERYONE is courteous and friendly.. More
June 01, 2018
Friendly staff, great service I have owned a Toyota Prius from 2008-2017 and bought a new one in 2017. Each car has had every maintenance appointment here! The staff is helpful and I have owned a Toyota Prius from 2008-2017 and bought a new one in 2017. Each car has had every maintenance appointment here! The staff is helpful and friendly. Some of them know me and call me by my name on sight! Thanks for the fast, efficient, friendly service! More
Other Employees Tagged: Dominic Theodore, Joe Rogers , Maggie Colan, Robert Saponari, Stephanie Talbot
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