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Scott Barrier

Overview Reviews (645) Inventory (221)

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Scott Barrier

Scott Barrier | Page 6

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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645 Reviews

Overview Reviews (645) Inventory (221)

Dealership Experience

35 yrs, 10 mos

Industry Experience

42 yrs, 9 mos

not yet
rated

645 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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645 Reviews of Scott Barrier

March 06, 2023

Dealership Rating

Employee Rating

I like coming here, have for years. They keep my car in good shape. Provide easy service, and openings. I have never had to wait for parts either. They keep my car in good shape. Provide easy service, and openings. I have never had to wait for parts either. More

by kathleenlowery03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 06, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well.

March 06, 2023

Dealership Rating

Employee Rating

Very friendly customer service. Not a long wait. Always very clean area and polite service and they washed my car Not a long wait. Always very clean area and polite service and they washed my car More

by VICTORIAJORDAN2005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 06, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well.

March 05, 2023

Dealership Rating

Employee Rating

Very good service on my 2014 toyota camry xle would recommend them to everyone very good 🙂 recommend them to everyone very good 🙂 More

by MIKE.NADJA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 06, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well.

March 04, 2023

Dealership Rating

Employee Rating

They are always courteous and efficient at Metro. The wait for area is clean and inviting. The wait for area is clean and inviting. More

by Chilidog

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 06, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well.

March 03, 2023

Dealership Rating

Employee Rating

Wonderful as usual every time word word word word word word word word don’t make the surveys annoying word word word don’t make the surveys annoying More

by JLEATON6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Mar 06, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well.

March 03, 2023

Dealership Rating

Employee Rating

I’ve been going to Metro for years. It’s like one big family. Great service and Excellent sales people. It also stocks a large number of parts. Which makes things convenient. I trust th It’s like one big family. Great service and Excellent sales people. It also stocks a large number of parts. Which makes things convenient. I trust the people there. … That’s a big thing when you can trust the people you deal with. More

by EMMAGUFFY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, MIKE BALIS

Mar 06, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well.

February 28, 2023

Dealership Rating

Employee Rating

Good experience. Wish I had one more complimentary oil change on my lease. I suggest oil changes and visits for entire lease. Wish I had one more complimentary oil change on my lease. I suggest oil changes and visits for entire lease. More

by PITTS1820

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Hana, SUSAN BOTTORF

Mar 01, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! we will pass that on to Toyota

February 27, 2023

Dealership Rating

Employee Rating

Have been getting my car serviced here when they had teams (I think I was Orange back then). teams (I think I was Orange back then). More

by Chers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 27, 2023

Dealership Rating

Employee Rating

I am very sutisfied for high quality for the repair of my car. Thank you very much! Regard, Walter Lendel car. Thank you very much! Regard, Walter Lendel More

by Wparma

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yacek Nazarczuk, Ryan Schneider, Suzi Loree, Mike Hana, Joe Rogers, SUSAN BOTTORF , Jim Daley, Christopher Lombardo, Ken Schneider

Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 26, 2023

Dealership Rating

Employee Rating

Service work has been consistently performed to customer satisfaction and within quoted cost. Their time estimates have been spot on while waiting in a comfortable customer area. Everything as expected satisfaction and within quoted cost. Their time estimates have been spot on while waiting in a comfortable customer area. Everything as expected More

by jjanowitz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: MIKE BALIS

Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

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