Scott Barrier | Page 61
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
35 yrs, 6 mos
Industry Experience
42 yrs, 5 mos
644 Reviews
Write a Review644 Reviews of Scott Barrier
May 10, 2018
Went in for an oil change and inspection I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it even though they put on the receipt that it was filled up. I also recently put new filters in so I know they are good but the receipt said I needed a new one. I think they don't really check everything that they say they check. More
Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
May 08, 2018
Great service Although I only had a minor concern with my car I was treated very courteously and quickly. Everything turned out great and I am well pleased with my Although I only had a minor concern with my car I was treated very courteously and quickly. Everything turned out great and I am well pleased with my service. More
May 04, 2018
Excellent Service, friendly people Needed an oil change. Excellent service with friendly dealer people. Scott handled everything wonderfully! Had some coffee and bakery while I waited Needed an oil change. Excellent service with friendly dealer people. Scott handled everything wonderfully! Had some coffee and bakery while I waited in a comfortable waiting area. More
April 28, 2018
Unexpected car repair and test driving new cars I had an unexpected car repair. The secretary was able to book an appointment for me right away. While we waited, my 18 year old daughter and I test d I had an unexpected car repair. The secretary was able to book an appointment for me right away. While we waited, my 18 year old daughter and I test drove some cars. We had a nice experience with the salesmen. Per usual, Scott was quite pleasant and explained what went wrong with my car. Thank you. More
Other Employees Tagged: Sam Ibrahim, Yacek Nazarczuk
April 26, 2018
Polite, efficient, service. I always appreciate being greeted by service personnel and taken to a service coordinator to whom I can explain my concerns and service needs, along w I always appreciate being greeted by service personnel and taken to a service coordinator to whom I can explain my concerns and service needs, along with asking questions. The waiting area provides a comfortable lounge environment with complementary berverages, snacks, television, and magazines-- More
April 25, 2018
Quick, easy & efficient We've been going to Metro for over 25 years, and have always found their service to be top-notch. I was just in for an oil change, & went out for a w We've been going to Metro for over 25 years, and have always found their service to be top-notch. I was just in for an oil change, & went out for a walk while waiting. Scott called me to report a recommended change of cabin & engine filters, to which I agreed. Car was ready in an hour, clean & ready to go. Waiting room is pleasant, and appreciate the coffee & snacks. More
April 24, 2018
FJ maintenance Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the g Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the great work! More
Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
April 23, 2018
Service I had been hearing a weird noise coming from my tire for about a week and I decided to make an appointment to get it looked at. Scott was super helpfu I had been hearing a weird noise coming from my tire for about a week and I decided to make an appointment to get it looked at. Scott was super helpful and got me in right away to have everything looked at. They were able to quickly figure out the issue and fix it. And it was even covered under warranty...even better! Thanks to Metro Toyota for always helping me and my family out, whether it be getting a new car or servicing our vehicles. More
Other Employees Tagged: Jeremy McClish
April 23, 2018
Torque converter repair and oil change maintenance My experience at Metro Toyota a couple weeks ago was awesome! I was really nervous about my car issues and wasn't sure if the problem was major or mi My experience at Metro Toyota a couple weeks ago was awesome! I was really nervous about my car issues and wasn't sure if the problem was major or minor. Scott helped me a great deal, set me up with a loaner car and had the team resolve my car issues without any trouble! I left Metro Toyota relieved and my car felt like new. Thank you for all of your help and excellent customer service. All of my questions were answered. More
April 22, 2018
Great Service I got a last minute appointment and got in and out quickly. They even accommodated my disability by not making me go all the way to the waiting room. I got a last minute appointment and got in and out quickly. They even accommodated my disability by not making me go all the way to the waiting room. More
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